i am in tennessee. i had started moving into a house that turned out to be uninhabitable and the owners rep signed a paper saying we would get a full refund of the first and last months rent we had given them because of the fact. the lease had not started yet and was voided before the start date. now the owner has changed his mind and is not willing to give us a refund. we were homeless for four days. we suffered punitive damages and horrible moving fees. i am not sure what to do. i had to take out multiple loans to insure my 9 year old child had a place to live. the house didnt even have anyone to provide water to it. well water or city water. on top of all of this the house was an hour and a half away from the city i was moving from. please help me. i was told to file a civil suit but no one seems to know the address of the actual owners house and the representative was just representing the house for 10% not under any legal contracts. what do i do?What is the name of your state (only U.S. law)?