What is the name of your state? Hawaii
I used to adore this couple who always pay on time, who always appeared very gentleman like; warm helpful courteous. We keep it in mind and every time they request something done, we did it in a heart beat.
He made the impression that they lived very healthy clean high class style. He's general manager of a big retail chain. all personal references were doctors. He got glorious reference from his previous property manager/friend. He told me that they were going to stay for a long time in the lovely place. We moved whole bunch of stuff from this furished aprtment from time to time incl. big pieces of furniture. we always got stoage and accomadated them even though it's a pain to move things in and out of the building with very long narrow curvy hallway. The building also has rules like moving time register to use different elevator parking etc. One month before they moved out when they told us again they were going to stay for a long time as long as we move more furniture including the bed, the curtain... but we told them to put big light/chaderlier they took down in the storage we clear up for them earlier. It had to be some shock to see other side of at least the wife who went away from him for months if not years, she smelt strong alchohol, w/blood shooting eyes, complaining constantly. when I told her she could change the color of the whole place to white to make herself happy, but she had to change it back when she moved out depending on how long they were going to stay. Because we just replace the white color every room bottom to ceiling to match the new bamboo floor, all furniture, cabinet and all deco go with the the new color. She began to threw tantrum and pilled some of the paint away here and there. Although I was not happy, I gave her my sympathy ears and benefit of doubt.
When I did the final check up, the aprtment appear very nice and they stayed there to chat with me for a long time. Then I found more and more problems after they left, most importantly, a few hours cleaning the detergent soaked (dried and sticky) and finish damaged furniture, I got a severe sore throat from the cigarate smoke residue, it's obvious in the bathroom without window, you can see nicotine tar on the white silver metal surface like frig, dead roaches around (fumigated eventually over 200 came out in the studio) floor also dangerously slippery when wet with tons of dry detergent (bubble came out like the furniture when washed). The scene of place that you don't see easily made my die hard stomach so sick I couldn't eat from time to time-- 1 foot long clums of hair with other stuff inside the bathroom sink, vomit like stuff inside shower door track, roach dropping inside every cabinet, black grease underneath frig, 1" think dust (not kidding) window track, dark color rugs they hid behind the washer filled with black grease and cigarette burned holes, new bedding they put in trash bag filled with gut wrenching dried body fluid drove me insane... both of them yelled the heck out of me when I confronted them they smoke heavily inside the unit and I would try the least expensive way to get rid of the smoke residue I might have to paint the whole place and I would refund them the deposit if there was any left. in the end, every single demantion and surface of all fixture, furniture anything was washed with baking soda + other stuff as well as the sticky floor for god knows how many times until I didn't detect much smell and my throat didn't act up with my mask down for hours before I allowed anybody to get in the apartment. with that much labor intensive work, they still owed about $1300 after their deposit.
I didn't specifically put in no smoking in the contract I guess people have the sense not to smoke inside, even low income junk area heavy smoker tenant didn't do that. They handled themselve cover up so well i didn't have slightest impression that they drink and smoke that much(mistake, never judge a book by the cover again). When they moved in it was squeaky clean lick everywhere you like, it smelt gogeous it's beautiful with paintings, mirrors, flowers, candles and soaps..... now it's forever contaminated. I sent them letter regarding the deposit and the amout they owed. so far, not a single dime from them. I don't know whether it's wise to go after them. any advice? sorry it came out so long
