What is the name of your state (only U.S. law)? Oregon
I'm not sure where to post this, but this seemed the closest to appropriate area.
I am in the process of selling my car to a Hertz used car dealership. Yesterday I took my car in for the final inspection (apparently this is something that they only do the day of the sale right before it's finalized, I did not know this at the time).
They pressured me to make an appointment for this inspection, though I had made it clear on the phone to the salesman that I cannot sell my car for another week while waiting for my new car to arrive.
So the salesman I was dealing with yesterday at the dealership was not the same man I had spoken to on the phone, so this new salesman I met with believed that I was selling my car there and then (I believe this is important to know)
After the inspection he came back with a list of all these things that were wrong with my car and he gave me a much lower buying price than what the other salesman had told me on the phone, I told him I would need a couple days to think about this, and research the problems they had found with my car. At that point he became immediately agitated and panicky and raised the buying price quickly, I explained to him why I couldn't sell my car that day and he was visibly upset and became aggressive saying he could get me a loan car to drive while I wait for my new one so that I could sell it right then. I told him that would not be possible as I'm not 25 and cannot drive rentals. So he left me in the waiting room while he went to go and speak with his colleagues..
When he came back I asked for a copy of the inspection report so that I could research these "problems" they had found.. he did not give me a copy as I asked for, he gave me a note with quickly jotted short-hand for the problems.. very vague. One of the things listed was my a/c. This I found very odd because I've never had a problem with the a/c before.
So anyway I get back in my car to drive back home, when I turn it on the a/c starts making the most horrendous jarring noise no matter what setting it was on.. and my "check engine" light was on, indicating a problem in my car.
In the 2 years I've had the car I never had the check engine light come on, nor did the a/c ever make a noise or have a problem, even as I drove to the dealership no problems.. but right after their inspection all these problems happen.
I have no doubt in my mind that where the a/c is concerned they manufactured a problem, most likely something that would be easy to correct once I sold the car to them, now I can only assume they manufactured more problems indicated by the check engine light.. I believe they caused these problems so they could write it down on the inspection sheet and use that as justification for their extremely low-ball buying price they gave me after the inspection.
This has to be illegal in some way, correct? Do I have any grounds against them? How would I go about proving that my a/c was not malfunctioning and my "check engine" light was not on before the inspection? I greatly appreciate any response.
I'm not sure where to post this, but this seemed the closest to appropriate area.
I am in the process of selling my car to a Hertz used car dealership. Yesterday I took my car in for the final inspection (apparently this is something that they only do the day of the sale right before it's finalized, I did not know this at the time).
They pressured me to make an appointment for this inspection, though I had made it clear on the phone to the salesman that I cannot sell my car for another week while waiting for my new car to arrive.
So the salesman I was dealing with yesterday at the dealership was not the same man I had spoken to on the phone, so this new salesman I met with believed that I was selling my car there and then (I believe this is important to know)
After the inspection he came back with a list of all these things that were wrong with my car and he gave me a much lower buying price than what the other salesman had told me on the phone, I told him I would need a couple days to think about this, and research the problems they had found with my car. At that point he became immediately agitated and panicky and raised the buying price quickly, I explained to him why I couldn't sell my car that day and he was visibly upset and became aggressive saying he could get me a loan car to drive while I wait for my new one so that I could sell it right then. I told him that would not be possible as I'm not 25 and cannot drive rentals. So he left me in the waiting room while he went to go and speak with his colleagues..
When he came back I asked for a copy of the inspection report so that I could research these "problems" they had found.. he did not give me a copy as I asked for, he gave me a note with quickly jotted short-hand for the problems.. very vague. One of the things listed was my a/c. This I found very odd because I've never had a problem with the a/c before.
So anyway I get back in my car to drive back home, when I turn it on the a/c starts making the most horrendous jarring noise no matter what setting it was on.. and my "check engine" light was on, indicating a problem in my car.
In the 2 years I've had the car I never had the check engine light come on, nor did the a/c ever make a noise or have a problem, even as I drove to the dealership no problems.. but right after their inspection all these problems happen.
I have no doubt in my mind that where the a/c is concerned they manufactured a problem, most likely something that would be easy to correct once I sold the car to them, now I can only assume they manufactured more problems indicated by the check engine light.. I believe they caused these problems so they could write it down on the inspection sheet and use that as justification for their extremely low-ball buying price they gave me after the inspection.
This has to be illegal in some way, correct? Do I have any grounds against them? How would I go about proving that my a/c was not malfunctioning and my "check engine" light was not on before the inspection? I greatly appreciate any response.
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