What is the name of your state (only U.S. law)? Kentucky
My water company turned my service off while I was out of town working. My friend went to see what the problem was and was told that I had not paid since June and that there was a padlock cut from my meter so they turned it off. The water company called my landlord and basically called me a liar and a thief. They told my friend the same thing. I called them to try to starighten it out and was told the same. I had to pay $185 to have service restored, leaving me stranded at work miles from home with 11 cents left in my account. My water was not cut off in June.I have my cancelled checks with the water company deposit stamp on them. I certainly never cut any lock to steal water. I am sure it is a clerical error of sorts and that is fine. I can straighten that out easily enough. The part that I can't let go of is publicly being tagged a liar and a thief. Am I just being petty or should I seek legal assistance. I was humiliated by the matter as was my friend. The people were very rude to her in front of alot of people.
My water company turned my service off while I was out of town working. My friend went to see what the problem was and was told that I had not paid since June and that there was a padlock cut from my meter so they turned it off. The water company called my landlord and basically called me a liar and a thief. They told my friend the same thing. I called them to try to starighten it out and was told the same. I had to pay $185 to have service restored, leaving me stranded at work miles from home with 11 cents left in my account. My water was not cut off in June.I have my cancelled checks with the water company deposit stamp on them. I certainly never cut any lock to steal water. I am sure it is a clerical error of sorts and that is fine. I can straighten that out easily enough. The part that I can't let go of is publicly being tagged a liar and a thief. Am I just being petty or should I seek legal assistance. I was humiliated by the matter as was my friend. The people were very rude to her in front of alot of people.