My mother rec'd a insurance benefit two years ago from my fathers policy, The insurance company is now calling her and saying they made a mistake and that she has to pay them back. Their mistake was that they paid her someone else's policy that had the same name as my father.
Does she in fact have to pay this back? Could this be a scam? What should she do?
She now has this money tied up in annuities and she can not touch it.