City/State : San Diego - California
About a month ago, I had really bad back pain and almost couldn't move. I didn't know what was causing it and needed to see a doctor. I have Anthem health insurance but just moved to the area and didn't have a regular doctor. I called around trying to get registered at a doctors office who could see me the same day but they all recommended that I just go to urgent care in order to get a same day appointment. When I called urgent care, they told me to come right over as urgent care wasn't busy. At the UCSD Medical Center, the ER and Urgent Care office are in a shared space and the triage nurse decides which you will go to. I waited there for over 14 hours surprisingly and was finally able to see a doctor in what I believed (and still believe) was urgent care - as that is what I requested. He diagnosed me with Kidney Stones after running blood and urine tests. I left that evening and filled my prescription.
I just received my bill and they charged me over $5,000 for my visit. Even with insurance, I am still being charged almost $2,000 out of pocket. I am planning on calling the Medical Center to let them know that I didn't go for ER services, but I am not sure what the best course of action will be. Has anyone ever run into something similar? I appreciate your help in advance.