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  1. #1
    94za4 is offline Junior Member
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    Question Pharmacist gave wrong medication.

    What is the name of your state (only U.S. law)? New York

    Hello,
    My Pharmacist gave me the wrong medication. It was supposed to be an anti-inflamitory for a foot problem I have. The Pharmicist filled the prescription, and I have been taking it for 3-4 days. The pharmicisct then called and wants the original prescription back and give me the correct one. My wife stopped over and picke up the right one, but did not give ther other back. THey were apologetic, and gave her a $20 gift card for the store.

    I have not noticed any ill effects, other than some side effects, nausia, loose bowels. The one they gave me was a muscle relaxant of some kind.

    What should I do from here?

    Thanks
  2. #2
    ecmst12 is offline Senior Member
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    Stop taking the medication which has done you no harm, and enjoy your $20 gift card. Inform your doctor about the mixup, and follow any instructions he gives you. And in the future, make sure you know the name of the medicine that is being prescribed, and CHECK THE LABEL before leaving the pharmacy to ensure it is correct.
  3. #3
    InsaneJane is offline Member
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    Find a new pharmacy

    Well, maybe that mistake didn't kill you, but......
    Please contact the American Medical Association and let them know what happened. Something went wrong and an investigation may save someone in the future.
    However if you want money then you will have to contact the stores insurance company and probably have to file a couple of reports...

    Glad it wasn't life threatening.

    Edit: I called the AMA and they pointed me to :
    New York State Board of Pharmacy
    89 Washington Ave Fl 2W
    Albany, NY 12234-1000
    Phone: (518) 474-3817 x130
    Fax: (518) 473-6995
    Website: [url]www.op.nysed.gov[/url]
    Lawrence H. Mokhiber, Executive Secretary
    Last edited by InsaneJane; 11-20-2008 at 09:15 AM. Reason: Some members question why I mentioned the AMA.
  4. #4
    lealea1005 is offline Senior Member
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    Quote Originally Posted by InsaneJane View Post
    Well, maybe that mistake didn't kill you, but......
    Please contact the American Medical Association and let them know what happened. Something went wrong and an investigation may save someone in the future.
    However if you want money then you will have to contact the stores insurance company and probably have to file a couple of reports...

    Glad it wasn't life threatening.
    The AMA has no jurisdiction over Pharmacies or their employees.

    There will be no money available because there was no damage. OP received a gift card and an apology. If OP wants to take it further, he/she can write a letter to the store's district manager or file a complaint with the state's Pharmacy board.

    Just out of curiosity, what was the medication prescribed, and what did you receive?
  5. #5
    94za4 is offline Junior Member
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    Thank you for the info guys. I figured since there was no real harm done, there was not much I could do. I am not out after money or anything, but was told by a Lawyer friend I should get a lawyer on it and file a report in case something does happen down the line. Like the medication is pulled for causing problems or something.

    I am at work, and don't have the medications with me, but I will check what they are and let you know. They both start with an R, and are a similar name. That much I do remember. That is probably where the mix up came in.

    I am just glad it was just a muscle relaxant, and not something that would cause me a serious problem. I guess I should have paid more attention to the perscription, and what I got. I just took it for granted that I got the right stuff.
  6. #6
    ecmst12 is offline Senior Member
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    I honestly don't think switching pharmacies is the solution. Pharmacists are human, they all deal with hundreds of scripts every day, once in a while mistakes are going to happen. There are safeguards in place to minimize them, but they are not foolproof. That is why it is important to protect YOURSELF by double checking all your scripts before you leave the store, or at least before you actually take the medicine. I just don't see how pharmacists at Walgreens are any more or less likely to make the occasional mistake then pharmacists at Eckerd or CVS. The store handled the complaint appropriately, so they should get credit for that. Learning to take responsibility for your own care is the best lesson learned though.
  7. #7
    lya
    lya is offline Senior Member
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    Quote Originally Posted by ecmst12 View Post
    I honestly don't think switching pharmacies is the solution. Pharmacists are human, they all deal with hundreds of scripts every day, once in a while mistakes are going to happen. There are safeguards in place to minimize them, but they are not foolproof. That is why it is important to protect YOURSELF by double checking all your scripts before you leave the store, or at least before you actually take the medicine. I just don't see how pharmacists at Walgreens are any more or less likely to make the occasional mistake then pharmacists at Eckerd or CVS. The store handled the complaint appropriately, so they should get credit for that. Learning to take responsibility for your own care is the best lesson learned though.
    Did I miss something about switching pharmacies?
  8. #8
    lealea1005 is offline Senior Member
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    Quote Originally Posted by lya View Post
    Did I miss something about switching pharmacies?
    Insanejane mentioned it at the beginning of her post (#3).
  9. #9
    lya
    lya is offline Senior Member
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    Ah, ha! The title of her post! I tend not to read those.
  10. #10
    OldandTired is offline Member
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    Quote Originally Posted by InsaneJane View Post
    Please contact the American Medical Association
    Can you enlighten us as to why you would suggest this? This is completely incorrect information.
  11. #11
    ecmst12 is offline Senior Member
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    Well at least she's honest. Tells everyone right up front that she's insane!
  12. #12
    lealea1005 is offline Senior Member
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    I'm still curious to know what meds OP is talking about.
  13. #13
    InsaneJane is offline Member
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    Quote Originally Posted by OldandTired View Post
    Can you enlighten us as to why you would suggest this? This is completely incorrect information.
    Every State polices pharmacies in their own way, and a good way to find out who to contact in your state is to simply call the AMA. They pointed me here: op.nysed.gov

    Question: What was 'completely incorrect information' that I gave? Or did I just not make my post clear enough? Or do you just disagree with what I posted?
    no flames please
    Thank you.
  14. #14
    lealea1005 is offline Senior Member
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    Quote Originally Posted by InsaneJane View Post
    Every State polices pharmacies in their own way, and a good way to find out who to contact in your state is to simply call the AMA. They pointed me here: op.nysed.gov

    Question: What was 'completely incorrect information' that I gave? Or did I just not make my post clear enough? Or do you just disagree with what I posted?
    no flames please
    Thank you.

    The AMA has nothing to do with regulating Pharmacies. If Op wants to file a complaint, he/she should just contact the state Pharmacy Board.
  15. #15
    InsaneJane is offline Member
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    Funny!

    Quote Originally Posted by ecmst12 View Post
    Well at least she's honest. Tells everyone right up front that she's insane!
    Funny!
    Insane Jane is a username that the computer picked when the auto register program ran.

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