barry1817;2525101]saying that a patient should know what they are getting, makes the assumption that the patient has the medical knowledge of a doctor.
No it doesn't. It says that a patient needs to pay attention to their medications and when something is different, they need to investigate it. Not wait a couple months and blame it on somebody else.
When one gets a prescriptions the pharmacist normally has a signoff sheet. It would be interesting to see if the pharmacist discussed this drug with the patient, if the patient signed off on it, or if the patient signed off that they didn't want to discuss the drug
.a sign off sheet? what are you talking about? I get meds all the time and rarely speak to the pharmacist unless it is the guy I have known for 30 years and I holler hi to him and there is no sign off sheet. I've never seen such a sheet in all the years I have purchased my own meds (a long time and a lot of meds)
If the patient signs off on the drug, and the name is correct, a normal patient would not really be expected to know the shape and color of pills as they can change, or be different.
what are you talking about?
the patient had been on a particular med
for years. There is no need to speak with the Pharmacist necessarily. OP claims "the package" was the same. That, to me, implies it is a prepackaged medication. Customer claims it was "the same package" as it had been for years. Packaging is generally TM'd so if it was the EXACT package (OP's emphasis), if they got a different med, more than likely, it wasn't the same package. As well, prepacked meds have the name of the med on the package. OP should take a peek once in awhile to be sure they got what they were supposed to.
Then, unless this different med in the exact package also looked identical to the correct med, OP should have noticed a difference there to.
Bottom line: the chances of the OP getting a different med in the EXACT package as her correct med and it looking identical to the correct med are very slim if not impossible.
If the patient signs off on the drug, and the name is correct, a normal patient would not really be expected to know the shape and color of pills as they can change, or be different.
BS. the truth is: if they change or are different, the patient should notice this. That is one reason they make them look different from one another.
A great thing about the courts in most states; they apply a reasonable man standard to things like this. If a reasonable person would notice the difference, OP should have noticed the difference. If OP failed, it is OP's fault.
people are people. mistakes get made. a person is held responsible to pay attention to what happens in their life.