What is the name of your state (only U.S. law)? NC
I went to a clinic to have a sleep study done on Sep 8, 2016. I paid $459 up front for this study. Half way through the study I told the attendant that I didn't think I was sleeping and she assured me that I had been. It was a little surprising to me but I trusted her since she was looking at the equipment. In the morning she told me that she wasn't allowed to give the results but that my doctor should receive them in about two weeks.
Well two weeks turned into six. I was incredibly frustrated at that point especially since the only reason we got the results at that point was because I had my doctor follow up with the clinic. Who knows how long it would've taken them. Anyway the results were that I had only slept 29 minutes the whole night and that wasn't long enough to conclude anything. I was through the roof at this point. My doctor went back to them and then let me know that if I wanted to do it again I would have to pay for another night. Of course I wouldn't pay them for anything.
I submitted a complaint to the BBB about them. They did respond to that naturally defending themselves. During that time I received a bill from them for almost the same amount I paid up front but the bill had no indication that I had paid anything. When I mentioned that in the BBB complaint their response was to submit proof that I had paid it.
So at this point I want to get my money back from them. Here are my questions:
1. What kind of attorney handles this sort of thing?
2. What are my chances of getting anything back for this? I personally believe it's on them when the attendant assured me I was sleeping but I of course don't have proof of that so it's my word against theirs.
3. If I do have a good chance of getting the money back is going through an attorney going to cost more than what I get back from this company?
I went to a clinic to have a sleep study done on Sep 8, 2016. I paid $459 up front for this study. Half way through the study I told the attendant that I didn't think I was sleeping and she assured me that I had been. It was a little surprising to me but I trusted her since she was looking at the equipment. In the morning she told me that she wasn't allowed to give the results but that my doctor should receive them in about two weeks.
Well two weeks turned into six. I was incredibly frustrated at that point especially since the only reason we got the results at that point was because I had my doctor follow up with the clinic. Who knows how long it would've taken them. Anyway the results were that I had only slept 29 minutes the whole night and that wasn't long enough to conclude anything. I was through the roof at this point. My doctor went back to them and then let me know that if I wanted to do it again I would have to pay for another night. Of course I wouldn't pay them for anything.
I submitted a complaint to the BBB about them. They did respond to that naturally defending themselves. During that time I received a bill from them for almost the same amount I paid up front but the bill had no indication that I had paid anything. When I mentioned that in the BBB complaint their response was to submit proof that I had paid it.
So at this point I want to get my money back from them. Here are my questions:
1. What kind of attorney handles this sort of thing?
2. What are my chances of getting anything back for this? I personally believe it's on them when the attendant assured me I was sleeping but I of course don't have proof of that so it's my word against theirs.
3. If I do have a good chance of getting the money back is going through an attorney going to cost more than what I get back from this company?
