I purchased two items from FractionPrice.com. I received one today but the other did not arrive. I called and they told me that the second item was sold out and that they refunded that part of the order. I looked on the site and the item is still up there at a significantly higher price than I paid. I called back and they admitted that the item was not sold out and that they just did not want to sell it to me for the price I paid.
I got the name of the manager and e-mailed him a copy of my receipt showing what I had ordered and at what price and he replied "sorry but that price isn't available anymore". It may not be now, but it was available when I bought it - hence the receipt.
I did file a complaint with the BBB but while they are listed they are not accredited so I'm not sure if that will matter.
Do I have any recourse here against this case of seller's remorse?
I got the name of the manager and e-mailed him a copy of my receipt showing what I had ordered and at what price and he replied "sorry but that price isn't available anymore". It may not be now, but it was available when I bought it - hence the receipt.
I did file a complaint with the BBB but while they are listed they are not accredited so I'm not sure if that will matter.
Do I have any recourse here against this case of seller's remorse?