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11-16-2008, 09:55 PM
| | Member | | Join Date: Mar 2007
Posts: 39
| | | Craigslist: Sold item 45 days ago buyer wants refund or repair cost
What is the name of your state (only U.S. law)? Illinois
I sold a printer on Craigslist about 45 days ago. In the Craigslist description I stated "fully functional".
During the sale, the two test prints were made and working fine. Transaction completed with item and money exchanged. Item, since it was large, was disassemble and place into the back of buyers car.
Fast forward 45 days. Buyer contacts me and said he just put it together and he has problems with the printer. It printed once fine and then stopped working. Errors out and will no longer print. Contacts me and I provided some information (tips, info, service manual).
He said it will most likely need to be repaired and wants me to either pay for the repair or offer him a full refund.
How liable am I for this?
Last edited by fatlard; 11-16-2008 at 09:58 PM.
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11-16-2008, 10:46 PM
| | Senior Member | | Join Date: Nov 2007 Location: The Heart o' Dixie
Posts: 1,804
| | | Tell him that it's his problem now.
__________________ Actions have consequences. Remember Newton's Third Law of Motion in everything you do.  |
11-16-2008, 11:46 PM
| | Member | | Join Date: May 2008 Location: Montana
Posts: 224
| | | You are not liable for it. The item was in working condition when you sold it, as was demonstrated when you did the test print with the buyer. Any problems with the item are the responsibility of the buyer, especially after waiting 45 days to use the machine. |
11-17-2008, 08:25 AM
| | Member | | Join Date: Mar 2007
Posts: 39
| | Do you guys think I will be liable for anything? even though I advertised fully functional.
Here was his email Quote:
This is the first time I have used this printer and I get a "severe error" message. I will most likely have to now find some place to bring this in to get it repaired---do you happen to know of a repair center?
If I do this, and they tell me (in writing) that whatever has to be repaired was/is something that did not "just happen," and it is most likely the condition it was in before I bought it (probably not likely, due to you and I printing out a test page, AND myself printing out 1 on Friday night before it stopped working), then I WILL EXPECT YOU OR YOUR COMPANY TO PAY FOR THE REPAIR. I will call you to let you know the amount before repair authorization with the amount, if it was indeed an issue the printer had prior to my purchase. If the repair is something you could not have known about, or it "just happened," then I will pay for the repair myself and just chalk it up to buying from Craigslist (you get a better price, but assume more risk).
If you do not like the above, I can return the printer and paper for a refund of the $1100 purchase price.
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Last edited by fatlard; 11-17-2008 at 08:31 AM.
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11-17-2008, 08:46 AM
| | Member | | Join Date: May 2008 Location: Montana
Posts: 224
| | | Was it actually functional as you stated in the ad? |
11-17-2008, 08:54 AM
| | Member | | Join Date: Mar 2007
Posts: 39
| | | Yes, it was fully functional when he took ownership. We printed out 2 test copies and I recommended that he printed out a few more.
He states even printed one copy out after he moved it home. Keep in mind.. this was after 45 days. |
11-17-2008, 10:31 AM
| | Senior Member | | Join Date: Jan 2005
Posts: 14,142
| | | Please see post #2 in this thread for the correct answer.\
However, if the repair is $50 then it might be easier on everyone involved just to pay it and have him sign a waiver to release you from ANY further responsibility.
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Tell it like it is! |
11-17-2008, 10:44 AM
| | Member | | Join Date: Mar 2007
Posts: 39
| | My response via email Quote:
We are sorry to hear about your troubles with the printer.
This transaction was made through Craigslist and sold as is. During the sale, we printed out serveral test and was in good working order. Furthermore, it has been 45 days since the purchase date of 10/03/2008. During this time it was not in our possession nor under our control. Furthermore, the printer could have been damaged during transport or storage.
We will not be paying for the repair of the printer nor providing a refund.
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11-17-2008, 04:23 PM
| | Member | | Join Date: Mar 2007
Posts: 39
| | The buyer replies to my email. Quote: | "Trust me---you will pay for the repair if required!" | Is that a threat? Should I be worried?
Last edited by fatlard; 11-17-2008 at 07:41 PM.
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11-17-2008, 05:40 PM
| | Member | | Join Date: May 2008 Location: Heart of America
Posts: 229
| | | The buyer can pound sand. It was working when he bought it and it worked once after he brought it home. Who's to say his reassembly techniques weren't faulty?
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Originally Posted by vabapesta  i dont understand this forum...everyones a pr*ck ... change the name from freeadvice to freecriticism... | |
11-17-2008, 06:17 PM
| | Senior Member | | Join Date: Nov 2007 Location: The Heart o' Dixie
Posts: 1,804
| | Quote:
Originally Posted by Roo The buyer can pound sand. It was working when he bought it and it worked once after he brought it home. Who's to say his reassembly techniques weren't faulty? | Or that a voltage surge at the buyer's premises didn't fry the systemboard? 
__________________ Actions have consequences. Remember Newton's Third Law of Motion in everything you do. |
11-17-2008, 07:20 PM
| | Senior Member | | Join Date: Jan 2005
Posts: 14,142
| | Quote:
Originally Posted by fatlard The buyer replies
"Trust me---you will pay for the repair if required!"
Is that a threat? Should I be worried? | I would ignore any further communication (emails) from this person.
Of course, if he actually IS stupid enough to file some sort of lawsuit, you will have to respond appropriately, but there is no use in continuing a pissing match.
__________________
*
*
The information I gave is based on my 7 seconds of research on Google. Review the information yourself to make an informed decision. Also, the information I posted may no longer be accurate.
Communication is KEY - 10 mins of talking now can save you months of headaches later!
Masterfully stating the obvious to the oblivious! (Thanks SP!)
Tell it like it is! |
11-17-2008, 07:45 PM
| | Member | | Join Date: Mar 2007
Posts: 39
| | Yes. I am going to cease all communication with the buyer. The waiting game begins to see what he plans to do. I think he will try to forward me a repair estimate which my company and I will plan on ignoring.
I hope he isn't implying to do bodily harm to me with his last response. Quote:
Originally Posted by Zigner I would ignore any further communication (emails) from this person.
Of course, if he actually IS stupid enough to file some sort of lawsuit, you will have to respond appropriately, but there is no use in continuing a pissing match. | |
11-17-2008, 10:35 PM
| | Senior Member | | Join Date: Jan 2005
Posts: 14,142
| | Quote:
Originally Posted by fatlard Yes. I am going to cease all communication with the buyer. The waiting game begins to see what he plans to do. I think he will try to forward me a repair estimate which my company and I will plan on ignoring.
I hope he isn't implying to do bodily harm to me with his last response. | Actually, "You will pay for the repair, if required" could mean "If the court requires that you pay it, you will".
I wouldn't worry about it just yet...
__________________
*
*
The information I gave is based on my 7 seconds of research on Google. Review the information yourself to make an informed decision. Also, the information I posted may no longer be accurate.
Communication is KEY - 10 mins of talking now can save you months of headaches later!
Masterfully stating the obvious to the oblivious! (Thanks SP!)
Tell it like it is! | |
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