State: Pennsyvania
I have a problem, I purchased an item on Ebay ($235 total), I paid in full, the seller stated in his auction that he would issue a refund if the item was delayed. After the item was not delivered (one month late at that point) I contacted the seller, and told him I wanted a refund. the seller said he would look into the problem. I informed the seller that since his auction stated he would offer a refund if requested, I didn't want the item re-sent, I wanted my refund. the seller refused.
the seller swore to me that the item was shipped one month ago, but I didn't believe him. I just got an email informing me that the seller was going to ship the item again tomorrow. I told the seller not to bother because I would not accept the shipment. The seller has told me that he doesn't care what I do then because he's not going to issue a refund, and if I don't want him to re-send the items, then I'm out of luck, and he's not going to respond to any more emails from me, and that he guesses I'll just have to "do what I have to do"
ebay and paypal are refusing to do anything about this situation, and now I'm kindof screwed.
can anyone help me out here? what should I do now?
I have a problem, I purchased an item on Ebay ($235 total), I paid in full, the seller stated in his auction that he would issue a refund if the item was delayed. After the item was not delivered (one month late at that point) I contacted the seller, and told him I wanted a refund. the seller said he would look into the problem. I informed the seller that since his auction stated he would offer a refund if requested, I didn't want the item re-sent, I wanted my refund. the seller refused.
the seller swore to me that the item was shipped one month ago, but I didn't believe him. I just got an email informing me that the seller was going to ship the item again tomorrow. I told the seller not to bother because I would not accept the shipment. The seller has told me that he doesn't care what I do then because he's not going to issue a refund, and if I don't want him to re-send the items, then I'm out of luck, and he's not going to respond to any more emails from me, and that he guesses I'll just have to "do what I have to do"
ebay and paypal are refusing to do anything about this situation, and now I'm kindof screwed.
can anyone help me out here? what should I do now?