False information

[Ascnsup]

I called an out of state Institute to take a course for a certificate to get a license to be able to do the job I do, they told me the certificate is recognized in my state so I paid for and took the course but when I passed and took the cert to get my license I was told online certs are not accepted, I'm having a hard time getting a refund. Is a refund possible?

 

[Zigner]

I called an out of state Institute to take a course for a certificate to get a license to be able to do the job I do, they told me the certificate is recognized in my state so I paid for and took the course but when I passed and took the cert to get my license I was told online certs are not accepted, I'm having a hard time getting a refund. Is a refund possible?

What US state?

Generally it's on YOU to make sure the certificate is acceptable by the licensing body.

 

[FlyingRon]

And what certification?

 

[Ascnsup]

I live in Massachusetts the Institute is in Arizona and
it was a refresher course for asbestos supervisor/contractor they told me the certificate is recognized in my state

 

[FlyingRon]

Yep, you're screwed. Massachusetts doesn't accept "certificates" period. Training class completions are transmitted electronically.

Did you pay by credit card by chance? Did you try protesting with them?