Gotomypc price discrimination question

[FreddW]

I have been a Gotomypc customer for over 6 years and have been paying $14.95 per month for the service. I recently found out that the price was changed to $9.95 per month a few YEARS ago but my billing was never adjusted. I called up and they adjusted my current billing to the lower price but refused to credit me for the past few years of overbillings. Is this legal? Does it fall under discrimination as i have been charged more than other customers for the same service?

 

[cbg]

Yes, it is legal. No, it is not any form of illegal discrimination.

It was an oversight. It's fixed.

 

[TigerD]

It was an oversight. It's fixed.

I disagree that it was an oversight. They honored the terms of the contract with the OP. And when the OP wanted to make a change, they made the change.

DC

 

[cbg]

I don't have any quarrel with that perspective either. But whichever way you look at it, it's not illegal discrimination and it does not give the OP any legal recourse.