Online Company, Never Sent Item - APO

[Aphix]

What is the name of your state (only U.S. law)? Alaska

I need assistance with a being scammed or frauded.

In Feb 09, I was looking for a new camera (Tax Return Time). I looked on eBay (did not buy there), and found a company that was making a LOT of says and had a pretty good rating. (found uut how later).

The company had their phone number in all of their auctions and I called
them to ask them about a special package deal and if I could alter from
the packages they sold online. They agreed and made me a package.

I paid for it there on the phone. The Web site company name was Pyxis Camera.

My card was billed in less then 2 min for the amount of $1,408.10.
This was on 09 Feb 2009.

I recieved an invoice as well, but the invoice was from a company called
Cyber Discount Warehouse.

Every thing seemed fine. I am in Korea, so I figured to wait a while for the item to be recieved in country.

2 Days went by and I had not recieved a shipping e-mail. So I called and asked... They said they would get back to me. That night I recieved an e-mail.

---Recieved 10 Feb 2009---

Thank you for your recent purchase. I have emailed you a final invoice for your records. Feel free to review it and respond back with any questions.

Your order should ship out in the next 3-5 business days. If it is a time sensitive delivery it will be shipping sooner. Our shipping department will update you with a tracking # shortly.

If you have any questions concerns or comments, please do not hesitate to contact me or my manager at , [email]jp@pyxiscamera.com[/email] or simply respond to this email.

My job is to assure that your experience with us is 100% satisfactory. If we fail to meet this standard or your expectations in any way, please contact me and I will work with you to reach this goal.

Thank You,
Pyxis Camera Customer Service
1-877-733-5155
[email]ebay@pyxiscamera.com[/email]

---
on the 18th I replied to that e-mail asking again for tracking info
This is the reply I got
---Recieved 19 Feb 2009

Hello, as what i can see from my system that the tracking number will be emailed to you today.
You can call 1-877-960-9473 ext 281 or email [email]customerservice@shopsunshine.com[/email] for more details.
Sorry and thank you.

---
Notice her e-mail "shopsunshine.com" that makes 3 company names now.

Followed by this e-mail
---Recieved 19 Feb 2009

A package was shipped to you on 02/18/2009 via U.S. Postal Service Priority Mail to the following address:

Richard Bryson
Hhc 19th Esc
Unit 15015 Box 904
APO, AP 96218-5015

The following optional services were used: Endicia Insured

The package's Delivery Confirmation ID is 420962189101148008600886776659

To check the delivery status of your package at any time please visit:
[url]https://www.endicia.com/Status/?PIC=9101148008600886776659[/url]
or the U.S. Postal Service's web-site:
[url=http://www.usps.com/shipping/trackandconfirm.htm]USPS - Track & Confirm - Put our delivery information to work for you[/url]

Cyber Discount Warehouse
Shipping Departmet

---
You can still view tracking info, still last seen in NY.

I have called many many times, and I was told to wait 60 days due to the location it may take some time. I have recieved packages from family members that have taken two months before so I believed it. NOW
I have since filled BBB reports, resellerratings claims and everything.

The company says they mailed it, then they said they filled a claim through USPS, but will give me no further info. I called one time and they said they were going to reship it, I have phone loggs that show 100's of phone calls to them (international from Korea to their CS phone number)

I see online there are 1000's of people complaining about their CS. I do not know what to do. I tried to file a complaint through my bank but they say that mastercard (it was a USAA Dept Master Card) only allows you to wait upto 60 days. Well as you can tell by the date, it has been a lot longer then that.

Now the company says they are not sending another package that they are still waiting on the results from the USPS claim they did 4 months ago.

I am only here for so long and I will be moving on from Korea soon. Is there anything I can do, or any lawyer that would be willing to help me on this case. Please refer or comment as you wish I will be trying to update as much as I can.

Thanks in advance.What is the name of your state (only U.S. law)?