What is the name of your state? DC
On July 1, 2008, I ordered a scooter form a web site. The website stated the shipping time would be short but went it over thirteen days without telling me the delay. I then sent an email asking them the status of the order. I was then informed that it wasn't in stock and was given three options;1. Wait for it, 2.Order a substitute, and 3.Cancel the order, I chose three and sent a follow up asking them about my refund and they told me it was competed (July 23rd).
On September 18th I received an email from them stating the order was actually shipped and that I canceled it if I have the scooter to return or pay for it.At this point I felt it was not needed to respond to them since I never got the item. On January 31st 2009 I got an email with them stating the it was sent and since I cancel the order it was charged back they consider the scooter stolen and the transaction fraud and will report me to the authorities if I don't respond promptly.
Aside from me printing out my correspondence with the company,getting my transaction statement from the time of the charge and refund, and talking to them to inform me of which freighter company sent the scooter, when was it sent as this was not referenced in none of the emails I have with them, and who signed for the delivery as there's only my mother here with me.
What should I do?What is the name of your state (only U.S. law)?What is the name of your state (only U.S. law)?
On July 1, 2008, I ordered a scooter form a web site. The website stated the shipping time would be short but went it over thirteen days without telling me the delay. I then sent an email asking them the status of the order. I was then informed that it wasn't in stock and was given three options;1. Wait for it, 2.Order a substitute, and 3.Cancel the order, I chose three and sent a follow up asking them about my refund and they told me it was competed (July 23rd).
On September 18th I received an email from them stating the order was actually shipped and that I canceled it if I have the scooter to return or pay for it.At this point I felt it was not needed to respond to them since I never got the item. On January 31st 2009 I got an email with them stating the it was sent and since I cancel the order it was charged back they consider the scooter stolen and the transaction fraud and will report me to the authorities if I don't respond promptly.
Aside from me printing out my correspondence with the company,getting my transaction statement from the time of the charge and refund, and talking to them to inform me of which freighter company sent the scooter, when was it sent as this was not referenced in none of the emails I have with them, and who signed for the delivery as there's only my mother here with me.
What should I do?What is the name of your state (only U.S. law)?What is the name of your state (only U.S. law)?
