What is the name of your state?What is the name of your state?New York
Paypal have withdrawn a substantial amount from my account without legitimate reason or notification, as a refund to a buyer. Apparently the buyer had made a claim against an item sold by me on ebay and paypal sent three emails asking me to respond to the buyer claim. However, i had not used my computer email for some weeks, having no reason to do so, and so this matter remained unknown to me. There are of course, other standard forms of communication such as the telephone system, my number is registered with both ebay and paypal, and the postal service, neither of which they had used to contact me before deducting the funds from my account. I would like to know if electronic mail is a legally acceptable form of communication in this instance. I find it unlikely that sending emails can be sufficient notification for a banking system to use for disclosing that they are about to withdraw funds from a client's balance. The actual 'buyer claim' itself is fallacious, the item sold does not contravene paypal regulations in any way, therefore as far as i can see, there are no grounds on which to effectuate a reversal of funds. I should also point out that the item itself has not been returned by the buyer. At the very least i want the item returned to me in the condition that it was sent, or the funds returned to my account, but by deducting the funds from my balance without justifiable cause, surely paypal are in breach of the law, and in a postion to be sued?
Paypal have withdrawn a substantial amount from my account without legitimate reason or notification, as a refund to a buyer. Apparently the buyer had made a claim against an item sold by me on ebay and paypal sent three emails asking me to respond to the buyer claim. However, i had not used my computer email for some weeks, having no reason to do so, and so this matter remained unknown to me. There are of course, other standard forms of communication such as the telephone system, my number is registered with both ebay and paypal, and the postal service, neither of which they had used to contact me before deducting the funds from my account. I would like to know if electronic mail is a legally acceptable form of communication in this instance. I find it unlikely that sending emails can be sufficient notification for a banking system to use for disclosing that they are about to withdraw funds from a client's balance. The actual 'buyer claim' itself is fallacious, the item sold does not contravene paypal regulations in any way, therefore as far as i can see, there are no grounds on which to effectuate a reversal of funds. I should also point out that the item itself has not been returned by the buyer. At the very least i want the item returned to me in the condition that it was sent, or the funds returned to my account, but by deducting the funds from my balance without justifiable cause, surely paypal are in breach of the law, and in a postion to be sued?