colgar13660
Junior Member
Hello,
I am trying to find out some information on a gift I recently bought. I went to an online site to buy a scooter, from scootermadness.com. I picked out a scooter as a christmas gift for someone, it said it was in stock etc. I purchased the gift I got the confirmation that my order was placed , and they deducted the money from my bank account. Then 3 days later I get this email... "We are having an issue with your order. The price on this model has gone up from our supplier and we were not told. Because of this we have raised the price on our website. We apologize for having to do this. We have refunded your purchase and if you would like to shop around some more we understand.
Thank you for your understanding." So I wasted several days now waiting for my order which I assumed was already shipping, and then instead watched them refund my money and raise the price $150. This doesn't seem right to me they already took my money, is that not already an act of me purchasing an item? and them going oh wait I change my mind I want more money... What should I do? Is there some legal law that protects against this I can bring up against them? To give me what I already paid for?
Thanks
I am trying to find out some information on a gift I recently bought. I went to an online site to buy a scooter, from scootermadness.com. I picked out a scooter as a christmas gift for someone, it said it was in stock etc. I purchased the gift I got the confirmation that my order was placed , and they deducted the money from my bank account. Then 3 days later I get this email... "We are having an issue with your order. The price on this model has gone up from our supplier and we were not told. Because of this we have raised the price on our website. We apologize for having to do this. We have refunded your purchase and if you would like to shop around some more we understand.
Thank you for your understanding." So I wasted several days now waiting for my order which I assumed was already shipping, and then instead watched them refund my money and raise the price $150. This doesn't seem right to me they already took my money, is that not already an act of me purchasing an item? and them going oh wait I change my mind I want more money... What should I do? Is there some legal law that protects against this I can bring up against them? To give me what I already paid for?
Thanks