J
Jsle
Guest
Hi,
I live in Oregon, and had done some (alot) of shopping at wal'mart. The Cashier failed to bag all of the merchendise that I paid for, upon noticing this I called and spoke with the store's manager. He told me there was no problem with returning to the store and getting the merchendise. (the merchendise in question is a sonic care toothbrush value of about 79.00).
I was in wal-mart the next week and picked up the toothbrush from the display. When I was finished shopping I went through a regular check-out isle and paid for everything excpt the toothbrush, and explained to the cashier, that I had spoke with the store manager and he was replacing the toothbrush for me.
She said that was fine, and I procceded out of the store. A loss prevention employee, stoped me just outside the first doors that leads to a semi lobby where there are games, phones, etc. She asked me to come in and I was detained in a room for about 1hr, before the police oficer arrived. I explained the situation and told her that if she would just call the management in question this would be cleared up, she refused. The officer did not write me a citation. He suggested that Wal- Mart, follow up with the store manager.
I have recieved 2 letters from wal mart since asking for a civil demand of 175.00..
My question is, that being as I fell I didnt shoplift anything! and I still dont have my toothbrush, so the truth is that wal mart stole from me. Can they legally make this demand? and having explained the situation, do you think that if i dont pay this ammount that they would persue me in court. The loss prevention woman said that I should have gone to the costumer service desk, and that is why I was datained, but why didnt she just tell me to come back in and head to Customer service with the toothbrush, I was not out of the store yet, just beyond the first doors. I did call the store manager the next morning to tell him about th incident and hopefully get him to clear it all up, he said he would have to look over the case, couldnt help me basically. I really would like to avoid going to court, I have no criminal record whatsoever, I just dont feel that I should pay this civil demand, and I also suppose that if I did that would be an admission of guilt, and as I said the authorities, have not cited me at this point. Please give me some advice.............
Jsle
I live in Oregon, and had done some (alot) of shopping at wal'mart. The Cashier failed to bag all of the merchendise that I paid for, upon noticing this I called and spoke with the store's manager. He told me there was no problem with returning to the store and getting the merchendise. (the merchendise in question is a sonic care toothbrush value of about 79.00).
I was in wal-mart the next week and picked up the toothbrush from the display. When I was finished shopping I went through a regular check-out isle and paid for everything excpt the toothbrush, and explained to the cashier, that I had spoke with the store manager and he was replacing the toothbrush for me.
She said that was fine, and I procceded out of the store. A loss prevention employee, stoped me just outside the first doors that leads to a semi lobby where there are games, phones, etc. She asked me to come in and I was detained in a room for about 1hr, before the police oficer arrived. I explained the situation and told her that if she would just call the management in question this would be cleared up, she refused. The officer did not write me a citation. He suggested that Wal- Mart, follow up with the store manager.
I have recieved 2 letters from wal mart since asking for a civil demand of 175.00..
My question is, that being as I fell I didnt shoplift anything! and I still dont have my toothbrush, so the truth is that wal mart stole from me. Can they legally make this demand? and having explained the situation, do you think that if i dont pay this ammount that they would persue me in court. The loss prevention woman said that I should have gone to the costumer service desk, and that is why I was datained, but why didnt she just tell me to come back in and head to Customer service with the toothbrush, I was not out of the store yet, just beyond the first doors. I did call the store manager the next morning to tell him about th incident and hopefully get him to clear it all up, he said he would have to look over the case, couldnt help me basically. I really would like to avoid going to court, I have no criminal record whatsoever, I just dont feel that I should pay this civil demand, and I also suppose that if I did that would be an admission of guilt, and as I said the authorities, have not cited me at this point. Please give me some advice.............
Jsle