appledumplin
Junior Member
What is the name of your state?Texas
In November 2003 I fell inside the entryway of an HEB store. I was entering the store and the floor was wet, the rug was not within my walking way because a lady and her daughter were completely on it and they would not move so I could walk all the way on it was well. My foot hit some water and I slipped and fell hitting my knee and twisting my ankle. I immediately reported it to a front end manager and he took my information because he said it had to be entered into the computer. I was pretty sore but did not feel it was sufficient to go to the ER. He asked if I wanted an ambulance and I said no. Well a few weeks later my knee and foot started hurting pretty bad as did my back. I went to the ER and they said it was a sprain. I called to see if I could talk to a manager and told them the situation and they gave me the name and number to the Loss Prevention Manager. I called her and she basically said that they are self insured and would not pay anymore than $1000. I contacted several attorneys, one whom was previously an attorney for HEB and he said that they would not pay past $1000., another one said I more than likely would not win anything from a slip and fall case because less than 5% in Texas win. I pretty much gave it up and dealt with the pain. Well in the meantime I could not pay for the ER visit and I tried to contact the LPM several times and she would not call back and I even sent a certified letter and she never called me. This is now on my credit report. I wanted something done so I got on PlanetFeedback and sent a letter to HEB. She called me the other day wanting my contact info. I get a letter in the mail today stating they will pay me $500.00 but they want me to sign a paper stating that the $500.00 is full and final offer to help defray the cost and any other expenses I have acquired. She wants all medical bills and the name of the manager I first reported it to.
I don't want to take this offer because 1)I am still not healed 2)I am not sure what future medical I might incurr. I need to seek additional medical treatment for this injury. I have had some numbness and pain in my leg and tons of problems with my knee and back.
What should I do now?
In November 2003 I fell inside the entryway of an HEB store. I was entering the store and the floor was wet, the rug was not within my walking way because a lady and her daughter were completely on it and they would not move so I could walk all the way on it was well. My foot hit some water and I slipped and fell hitting my knee and twisting my ankle. I immediately reported it to a front end manager and he took my information because he said it had to be entered into the computer. I was pretty sore but did not feel it was sufficient to go to the ER. He asked if I wanted an ambulance and I said no. Well a few weeks later my knee and foot started hurting pretty bad as did my back. I went to the ER and they said it was a sprain. I called to see if I could talk to a manager and told them the situation and they gave me the name and number to the Loss Prevention Manager. I called her and she basically said that they are self insured and would not pay anymore than $1000. I contacted several attorneys, one whom was previously an attorney for HEB and he said that they would not pay past $1000., another one said I more than likely would not win anything from a slip and fall case because less than 5% in Texas win. I pretty much gave it up and dealt with the pain. Well in the meantime I could not pay for the ER visit and I tried to contact the LPM several times and she would not call back and I even sent a certified letter and she never called me. This is now on my credit report. I wanted something done so I got on PlanetFeedback and sent a letter to HEB. She called me the other day wanting my contact info. I get a letter in the mail today stating they will pay me $500.00 but they want me to sign a paper stating that the $500.00 is full and final offer to help defray the cost and any other expenses I have acquired. She wants all medical bills and the name of the manager I first reported it to.
I don't want to take this offer because 1)I am still not healed 2)I am not sure what future medical I might incurr. I need to seek additional medical treatment for this injury. I have had some numbness and pain in my leg and tons of problems with my knee and back.
What should I do now?