What is the name of your state? Nevada
My mothers bank account listed 4 beneficiaries. Myself and my three sisters. Wells Fargo refuses to release the money. The director of the bank says she won't release the money and it has to go through probate with the other assets. She said every case is different and there is no set rules for the way Wells Fargo handles beneficiaries. I told her there are no assets and all my mother had was a bank account and there is no probate.
I called the OCC(office of the comptroller) on the phone and they said that the bank makes their own rules about how they distribute the funds and there is no federal guidelines. The OCC said all I can do is file a complaint. But they won't get the money for my sisters and me.
How do we get the money without going through probate or an attorney. We can't afford an attorney and since there are four listed beneficiaries that say P.O.D on the account.