There was no written contract.
What happened was I had a personal watercraft that needed repairs while I was on vacation. I was told by the service manager that my repair would be covered under a extended warranty that had expired about one mounth before this problem. But because it seemed to be the same problem I had with the watercraft about two weeks before the warranty expired he said they would cover it.
Well they piddled around with it for the full two weeks I was there on vacation, changed several parts, replaced carberators etc. Never did get it fixed. The whole time I was under the impression that it was covered under warranty. If I had been told that I had to pay for it I would have stopped them a long time beforehand and gone back to the shop that did the repair before the warranty expired.
NOW GET THIS ! before they actualy started working on it ( under warranty according to the service manager ) They said my problem was nothing but dirty gas. I paid them to drain and clean the fuel system, but it did not take care of my problem, thats when they said they called the company I had the extended warranty with and it would be coverd for furter repairs.
Now as I stated earlyer, they never were able to fix it, screwed up my whole vacation.
Once I got home I took my watercraft to a local dealer to repair at my cost, and would you believe he found out my problem was DIRTY GAS ?? the same problem the repair shop in Arizona said was my problem in the first place and that I paid to correct out of my own pocket before this whole mess started !
Once this local dealer cleaned my fuel system correctly my water craft ran great, This was almost two years ago and its never given me any more problems.
No cotracts of any were signed, But they keep threatening me to take me to court. I have asked them over and over to so me some proof that I qwe them for the work the did on my water craft, and never got any answer.
Now they have a law office in Utah threatening me take to court
I explained the whole story so many times to them I lost count, but it's been like talking to a brick wall. I also asked them to send me proof that I owe them anything but have not got anything.
BTW this bussiness is in Payson Arizona which borders on Utah, why they have a law office in Utah trying to collect there money
instead of Arizona is beyound me.
As far as I can tell they would never have a case to begin with, but it sure would be nice to get them off my back.
Flamin Dually