S
SDgirl27
Guest
Location: California
Sorry for the long post...
My dad rented a van for one day and returned it on time after hours leaving the keys in the drop box. The rental company guy called him almost a week later inquiring as to the whereabouts of the van. (the contract was for just the one day) My dad told him the van was returned on time, and so the guy reported he would file a police report that it had been stolen. Both the guy and my dad filed a police report and the van was found a few days later and was damaged. The car rental guy is trying to hold my dad responsible for the damages to the van. My dad's insurance company denied the claim based on my dad's statement that he returned the van on time and undamaged, and now the rental company's insurance auditor is trying to get the money directly from my dad and is "demanding payment" for the "debt" and threatening to send it to collections. My dad has 30 days to dispute the "debt" and plans to do so. What happens then?
The van was stolen and damaged AFTER my dad returned it, yet they are trying to hold him responsible for it. He does have car insurance and even paid for the additional coverage on the rental van. He wanted his insurance to deny the claim as the theft and damage had nothing to do with him, but now they are taking it further and his credit may be affected. Can they do this? He has a witness (my brother) that he returned the van on time. Any advice would be much appreciated. This has been going on for 3-4 months. Is it time for an attorney?
Sorry for the long post...
My dad rented a van for one day and returned it on time after hours leaving the keys in the drop box. The rental company guy called him almost a week later inquiring as to the whereabouts of the van. (the contract was for just the one day) My dad told him the van was returned on time, and so the guy reported he would file a police report that it had been stolen. Both the guy and my dad filed a police report and the van was found a few days later and was damaged. The car rental guy is trying to hold my dad responsible for the damages to the van. My dad's insurance company denied the claim based on my dad's statement that he returned the van on time and undamaged, and now the rental company's insurance auditor is trying to get the money directly from my dad and is "demanding payment" for the "debt" and threatening to send it to collections. My dad has 30 days to dispute the "debt" and plans to do so. What happens then?
The van was stolen and damaged AFTER my dad returned it, yet they are trying to hold him responsible for it. He does have car insurance and even paid for the additional coverage on the rental van. He wanted his insurance to deny the claim as the theft and damage had nothing to do with him, but now they are taking it further and his credit may be affected. Can they do this? He has a witness (my brother) that he returned the van on time. Any advice would be much appreciated. This has been going on for 3-4 months. Is it time for an attorney?
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