A
ashley911
Guest
My landscaper shattered two windows on some very expensive Anderson doors. Because Anderson only recommends replacing the entire removable part of the door (not just the window), my landscaper does not want to pay for this. He has contacted a glass company who claims to have similar quality to Anderson and can replace the window only instead of the entire door.
Not only will this be going against the manufacture's recommendations but it will void my warranty on the entire door (outer frames probably).
My feeling is that I want what I had before which are Anderson windows on my Anderson doors. If the only way to get Anderson window on my doors is to replace the doors, then that's what he has to do. The final bill will probably be around $2000 after labor and repainting the door.
Maybe the windows will be of similar quality or maybe not. The fact of the matter is, I want what was there before it was broken. Do I have a strong case? Am I being unreasonable? By the way, I live in California if that makes any difference.
Not only will this be going against the manufacture's recommendations but it will void my warranty on the entire door (outer frames probably).
My feeling is that I want what I had before which are Anderson windows on my Anderson doors. If the only way to get Anderson window on my doors is to replace the doors, then that's what he has to do. The final bill will probably be around $2000 after labor and repainting the door.
Maybe the windows will be of similar quality or maybe not. The fact of the matter is, I want what was there before it was broken. Do I have a strong case? Am I being unreasonable? By the way, I live in California if that makes any difference.
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