M
mamasbyz
Guest
What is the name of your state?What is the name of your state?N.C.
I made an appt with my doctor and when I arrived the girl at the front desk stated I had a past due balance from Sept 03 of $140.00. I told her I had medicaid from Aug 03-April 04 and they should have a copy of my card in my medical record. She stated she was showing no coverage in September and I told her it made no sense that they would "skip" a month of coverage. Anyway, I have United Healthcare now and have a $20 copay. I was prepared to pay my copay but she told me I had to pay my copy + 20% (around $30)of the past due bal. I told her I could not afford to pay that much ($50) and I offered to pay 20.00 for copay and $10 on past due bal b/c I was low on funds and set up arrangements for $20 every 2 weeks until I could get everything straight w/ medicaid. She told me that was not acceptable and refused to accept my offer and would not let me be seen. I told her as long as I was offering some sort of pmt, how could they refuse me to be seen. She stated it was office policy but I asked her to put her refusal in writing and she told me she would not put anything in writing. She then told me she would take my money but I still could not be seen that day.
My question is...can they do this?? I did offer some sort of pmt on the balance!
I made an appt with my doctor and when I arrived the girl at the front desk stated I had a past due balance from Sept 03 of $140.00. I told her I had medicaid from Aug 03-April 04 and they should have a copy of my card in my medical record. She stated she was showing no coverage in September and I told her it made no sense that they would "skip" a month of coverage. Anyway, I have United Healthcare now and have a $20 copay. I was prepared to pay my copay but she told me I had to pay my copy + 20% (around $30)of the past due bal. I told her I could not afford to pay that much ($50) and I offered to pay 20.00 for copay and $10 on past due bal b/c I was low on funds and set up arrangements for $20 every 2 weeks until I could get everything straight w/ medicaid. She told me that was not acceptable and refused to accept my offer and would not let me be seen. I told her as long as I was offering some sort of pmt, how could they refuse me to be seen. She stated it was office policy but I asked her to put her refusal in writing and she told me she would not put anything in writing. She then told me she would take my money but I still could not be seen that day.
My question is...can they do this?? I did offer some sort of pmt on the balance!