A
amylama
Guest
What is the name of your state? Iowa
Hi, I sell stamp collecting products and collections on ebay. I recently shipped 2 packages by media mail that were opened and inspected by the post office. The post office sent them to the recipients with postage due on them, stating that they did NOT qualify for media mail. Both packages contained stockbooks that are used to keep stamped envelopes in. One book was empty and the other was half full. Both books contained over 40 pages each.
The letters that I received from the post office even state that "books with at least 8 pages" qualify for media mail rate. I went to the post office and tried to dispute with the manager what had happened. I brought printed copies that included pictures of the items I had shipped. First the lady tried to argue with me that they were not bound books. And I said what are you talking about? You can't remove the pages... She then produced a piece of paper with "rules" that she gave me that says "books with at least 8 PRINTED pages". She said there was nothing she could do for me.
I then came home and read much information on the USPS web site and EVERYTHING I find there says "books with at least 8 pages" qualify for media mail rate. Is this piece of paper with rules on it not available to the general public?
I could possibly receive 2 bad feedback marks to my ebay account if these people are upset about having to go to the post office and pay to pick up there packages. My feedback is currently at 100%. I only charged them for media mail and did not profit from this in any way. I have already emailed both recipients and told them what's up and that I will gladly pay the difference in the shipping cost.
I am still upset about this and was NOT trying to rip the post office off. A book is a book, isn't it? I have called my local court house to find out how to file a small claims court case. It will be $50 plus whatever it costs to have the sherrif serve the papers.
I would only like to sue for the postage cost, probably under $10, 2 letters of apology written to the recipients, and that they update their website to include the word "printed" as in.... "book containing at least 8 PRINTED pages".
Can I sue for these types of things or is only money allowed?
Do I have a chance in he**? Or will I just be paying over $50 for further humiliation?
Thank you in advance for any advice you can give me.
Hi, I sell stamp collecting products and collections on ebay. I recently shipped 2 packages by media mail that were opened and inspected by the post office. The post office sent them to the recipients with postage due on them, stating that they did NOT qualify for media mail. Both packages contained stockbooks that are used to keep stamped envelopes in. One book was empty and the other was half full. Both books contained over 40 pages each.
The letters that I received from the post office even state that "books with at least 8 pages" qualify for media mail rate. I went to the post office and tried to dispute with the manager what had happened. I brought printed copies that included pictures of the items I had shipped. First the lady tried to argue with me that they were not bound books. And I said what are you talking about? You can't remove the pages... She then produced a piece of paper with "rules" that she gave me that says "books with at least 8 PRINTED pages". She said there was nothing she could do for me.
I then came home and read much information on the USPS web site and EVERYTHING I find there says "books with at least 8 pages" qualify for media mail rate. Is this piece of paper with rules on it not available to the general public?
I could possibly receive 2 bad feedback marks to my ebay account if these people are upset about having to go to the post office and pay to pick up there packages. My feedback is currently at 100%. I only charged them for media mail and did not profit from this in any way. I have already emailed both recipients and told them what's up and that I will gladly pay the difference in the shipping cost.
I am still upset about this and was NOT trying to rip the post office off. A book is a book, isn't it? I have called my local court house to find out how to file a small claims court case. It will be $50 plus whatever it costs to have the sherrif serve the papers.
I would only like to sue for the postage cost, probably under $10, 2 letters of apology written to the recipients, and that they update their website to include the word "printed" as in.... "book containing at least 8 PRINTED pages".
Can I sue for these types of things or is only money allowed?
Do I have a chance in he**? Or will I just be paying over $50 for further humiliation?
Thank you in advance for any advice you can give me.