A
Amy3141
Guest
Hello,
I recently went to a dermatologist that I found through my health insurance's website. I was extremely unimpressed with the care that I received; the staff was disrespectful and surly and the doctor was EXTREMELY insensitive when diagnosing me with a chronic skin disease. However, I scheduled a follow-up appointment to have a mole removed because I know how long many dermatologists' waiting lists are and I wanted to have it taken care of as soon as possible. So I made the appointment, but called around to other offices to see if I could get an appointment somewhere else. I did, and I called the original place to cancel my appointment, which was for 10:30 the next day. I was told that since it was 1:30 when I actually got through (I had attempted to call earlier that morning but kept getting a recorded message), I would have to pay for the appointment. I have just received a bill for a $60.00 "no-show" and I am furious. Not only that, but on my bill it says that I have $71.58 in past due charges despite the fact that I paid my $20.00 co-pay and gave them all my insurance information. Do I have any recourse in this situation, and if not, is there anywhere that I can write and warn people about this substandard doctor's office? I'd be grateful for any advice you could give me.
Amy3141 (in VA)
I recently went to a dermatologist that I found through my health insurance's website. I was extremely unimpressed with the care that I received; the staff was disrespectful and surly and the doctor was EXTREMELY insensitive when diagnosing me with a chronic skin disease. However, I scheduled a follow-up appointment to have a mole removed because I know how long many dermatologists' waiting lists are and I wanted to have it taken care of as soon as possible. So I made the appointment, but called around to other offices to see if I could get an appointment somewhere else. I did, and I called the original place to cancel my appointment, which was for 10:30 the next day. I was told that since it was 1:30 when I actually got through (I had attempted to call earlier that morning but kept getting a recorded message), I would have to pay for the appointment. I have just received a bill for a $60.00 "no-show" and I am furious. Not only that, but on my bill it says that I have $71.58 in past due charges despite the fact that I paid my $20.00 co-pay and gave them all my insurance information. Do I have any recourse in this situation, and if not, is there anywhere that I can write and warn people about this substandard doctor's office? I'd be grateful for any advice you could give me.
Amy3141 (in VA)
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