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Internet Product Lies

  • Thread starter TakakoAustinewa
  • Start date

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T

TakakoAustinewa

Guest
What is the name of your state?What is the name of your state? California
:mad:
I ordered 2 c.d.'s that were posted as "in stock" off of a web-site on
June 23. Every day after that I'd check up on my e-mail to see if they
had been shipped yet. ( the approximate shipping date was 24hrs ) To
my surprise after the first week I still hadn't heard anything from the
site. Soon after I finally received an e-mail. Again, not what I had
hoped for. It was an e-mail asking for me to approve a delay with the
items. After a couple months I was really sick and tired of the delays.
I couldn't understand why it would take so long to wrap two c.d.'s in
cardboard and ship them. So I contacted the site and informed them of
the problem. I got a very nice response apologizing for the
inconvenience, giving me a ten dollar gift certificate and best of all,
reminding me that "they had obtained both of the c.d.'s and were
planning on shipping them on the expected date". ( this was in
September ) I was finally happy until an unexpected e-mail from the
same site told me that I had to approve yet another delay! I e-mailed
them regarding the issue and they told me that the items couldn't be
obtained from the manufacturer! So they had to have lied! I'm asking
if there are any laws against what they did, lying directly to
consumers. This has caused extreme frustration on my part which they
"are sincerely apologetic for" but they refuse to clear up the lie.
Please help me out.
 


HomeGuru

Senior Member
TakakoAustinewa said:
What is the name of your state?What is the name of your state? California
:mad:
I ordered 2 c.d.'s that were posted as "in stock" off of a web-site on
June 23. Every day after that I'd check up on my e-mail to see if they
had been shipped yet. ( the approximate shipping date was 24hrs ) To
my surprise after the first week I still hadn't heard anything from the
site. Soon after I finally received an e-mail. Again, not what I had
hoped for. It was an e-mail asking for me to approve a delay with the
items. After a couple months I was really sick and tired of the delays.
I couldn't understand why it would take so long to wrap two c.d.'s in
cardboard and ship them. So I contacted the site and informed them of
the problem. I got a very nice response apologizing for the
inconvenience, giving me a ten dollar gift certificate and best of all,
reminding me that "they had obtained both of the c.d.'s and were
planning on shipping them on the expected date". ( this was in
September ) I was finally happy until an unexpected e-mail from the
same site told me that I had to approve yet another delay! I e-mailed
them regarding the issue and they told me that the items couldn't be
obtained from the manufacturer! So they had to have lied! I'm asking
if there are any laws against what they did, lying directly to
consumers. This has caused extreme frustration on my part which they
"are sincerely apologetic for" but they refuse to clear up the lie.
Please help me out.
**A: what music group etc. were the CD's of?
 
T

TakakoAustinewa

Guest
Please Answer...

C.A.

It doesn't matter what band this is from. The music label is just part of the product information. I want to know the answer to my question please!
But, if it really interests you, the band is Takako Minekawa. The two c.d.'s were Fun9 and Cloudy Cloud Calculator....
Again, what I want to know is what kind of action can be taken against what the retailer did, not what the band did. ( made music )
 
Again, what I want to know is what kind of action can be taken against what the retailer did

While your frustration is understandable, no laws were broken.
 

stephenk

Senior Member
how did you pay? if you used a credit card, dispute any charge from the website.

have you asked for your money back?
 
T

TakakoAustinewa

Guest
Thanks Anyway

Wow, I can't believe it's legal to lie directly to customers. Didn't someone try suing McDonalds just for withholding the truth? American law is really ridiculous. A person can lie to a customer, considerably impacting another life, and yet someone using drugs (only on him/her self), not impacting anyone else in any harmfull way, can run into legal trouble! I wish I had the power to change some of these irrationalities but alas, nowone seems to care about them.
Anyhow, thanks for the info. :)
 

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