B
bepell
Guest
What is the name of your state?What is the name of your state? Nevada
My Wife ordered chicken fingers for my Son. As he picks one up, he drops it suddenly and shows me his thumb. He has a grease burn on his thumb. I took him to the counter and spoke with the asst manager. She exclaimed that she told my wife that it was hot. I said "I understand that", however, there is a distinct difference between hot and grease scolding hot! She said "We'll any mother wouldnt give their child hot food. So after a heated discussion, I spoke to the manager and wanted to fill out a incident report. She said they did not have any, nor does any other restaurant. I said that OSHA requires that they have a incident report on hand, but she didnt care.
I took down all their information, and the manager wrote on a piece of paper stating what happen and signed at the bottom. I took pictures of the thumb and currently writing a complaint to the "Better Business Bureau" and the Nevada Consumer Affairs.
I contacted Arbys corporate and had a representative document what happen. She was very apolgetic and told me she will have the franchise owner contact me.
My main point is that they were negligent upon not telling us that the chicken was fresh out of the fryer. They even made it seem it was my wifes fault.
My Wife ordered chicken fingers for my Son. As he picks one up, he drops it suddenly and shows me his thumb. He has a grease burn on his thumb. I took him to the counter and spoke with the asst manager. She exclaimed that she told my wife that it was hot. I said "I understand that", however, there is a distinct difference between hot and grease scolding hot! She said "We'll any mother wouldnt give their child hot food. So after a heated discussion, I spoke to the manager and wanted to fill out a incident report. She said they did not have any, nor does any other restaurant. I said that OSHA requires that they have a incident report on hand, but she didnt care.
I took down all their information, and the manager wrote on a piece of paper stating what happen and signed at the bottom. I took pictures of the thumb and currently writing a complaint to the "Better Business Bureau" and the Nevada Consumer Affairs.
I contacted Arbys corporate and had a representative document what happen. She was very apolgetic and told me she will have the franchise owner contact me.
My main point is that they were negligent upon not telling us that the chicken was fresh out of the fryer. They even made it seem it was my wifes fault.