L
LawProwess
Guest
Our state: Florida
The offender: California
Our company is an online business. Understand that we get about 15 new customers a day or more. We are a large company and growing quickly.
We are dealing with an ex-customer, who basically is jealous of our company, our team, and is now working with another company, in the same field as us. This may be stirring up her recent behavior. The person in question I believe is underage, or may have just turned 18. This is very frustrating to deal with such immature behavior toward our company.
Here is the outline.
A few months ago, said customer wanted to be part of our team, but we had no positions that needed to be filled. I felt compelled to continue talking to her using my online messenger since I felt bad that we had nothing to offer, but she began to get too personal for my liking (even though I clearly wasn't, and tried to keep all discussions business related), and discussing her personal problems. I didn't talk with her anymore after a few days. Shortly after that, she wanted to cancel her service with us, which she did. Then she began to post negatively about us on an online forum, where people go to research companies like ours (there are testimonials and such).
We "made up" with her, because we surely don't need an enemy out there, especially over something as silly as this. I have never seen someone that has such a hard time getting the picture, getting the point. Then she started at it again, wanting to be a part of our team and work for us, but we had nothing to offer her. Then she told us that she was having financial problems, she only said this because she was still trying to get the point across that she needed a job. We offered her free services from our company, but no job. There isn't one to give and no one can force us to make up a position. Totally ridiculous.
Everything was quiet for about a month, then she started posting at that site again, negatively towards us. She cancelled her account also, again. Well enough was enough. She was told that is she is no longer welcome to do business with us and to not contact us again. We don't have time for this and we have not contacted her since.
She is out to hurt our business. I fear what else they will do, besides posting negative messages and untruths out there to potential customers. She obviously has a severe problem with reality.
This is the first time we have been faced with such an unwanted and stressful situation.
Are we to get some sort of online restraining order to cut this kind of activity? I am ready to pursue legal action. I have never found myself saying such a thing, and sometimes looked down on people and even customers who said things like that, since I believe everything can be handled professionally between people. Jumping to say, "I'm getting a lawyer!" sometimes is very misplaced.
But in this case, this person in no way can be handled. It's beyond belief.
The offender: California
Our company is an online business. Understand that we get about 15 new customers a day or more. We are a large company and growing quickly.
We are dealing with an ex-customer, who basically is jealous of our company, our team, and is now working with another company, in the same field as us. This may be stirring up her recent behavior. The person in question I believe is underage, or may have just turned 18. This is very frustrating to deal with such immature behavior toward our company.
Here is the outline.
A few months ago, said customer wanted to be part of our team, but we had no positions that needed to be filled. I felt compelled to continue talking to her using my online messenger since I felt bad that we had nothing to offer, but she began to get too personal for my liking (even though I clearly wasn't, and tried to keep all discussions business related), and discussing her personal problems. I didn't talk with her anymore after a few days. Shortly after that, she wanted to cancel her service with us, which she did. Then she began to post negatively about us on an online forum, where people go to research companies like ours (there are testimonials and such).
We "made up" with her, because we surely don't need an enemy out there, especially over something as silly as this. I have never seen someone that has such a hard time getting the picture, getting the point. Then she started at it again, wanting to be a part of our team and work for us, but we had nothing to offer her. Then she told us that she was having financial problems, she only said this because she was still trying to get the point across that she needed a job. We offered her free services from our company, but no job. There isn't one to give and no one can force us to make up a position. Totally ridiculous.
Everything was quiet for about a month, then she started posting at that site again, negatively towards us. She cancelled her account also, again. Well enough was enough. She was told that is she is no longer welcome to do business with us and to not contact us again. We don't have time for this and we have not contacted her since.
She is out to hurt our business. I fear what else they will do, besides posting negative messages and untruths out there to potential customers. She obviously has a severe problem with reality.
This is the first time we have been faced with such an unwanted and stressful situation.
Are we to get some sort of online restraining order to cut this kind of activity? I am ready to pursue legal action. I have never found myself saying such a thing, and sometimes looked down on people and even customers who said things like that, since I believe everything can be handled professionally between people. Jumping to say, "I'm getting a lawyer!" sometimes is very misplaced.
But in this case, this person in no way can be handled. It's beyond belief.
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