Student Loan Laws

texasWhat is the name of your state? Texas.

I am being told by various individuals that work for my student loan company that a tax offset can not be reversed. I've made copies where it states that by Federal law I am to be notified of any offset before it actually takes place.

Can anyone help me with this issue? Are the student loan people correct or don't they have certain guide lines that need to be followed? If it states that an individual is to be notified of any doesn't that mean that have to notify you before or you can get your money back.

Thanks for any help given.