kmacdoogel
Junior Member
What is the name of your state?What is the name of your state? - Massachusetts
Hi,
This occurred in Massachusetts.
My wife noticed on her packet of birth control pills that the pharmacy had placed her prescription label right on top of someone else's label, and had sold the pills to her. It wasn't until she was calling for a re-fill that she noticed the other prescription label. When she pealed back her prescription label, the other one was right underneath.
We are concerned that the pharmacy has done this with other peoples information and we believe it is a violation of HIPAA, as we can clearly see this other persons name, address prescription and other pertinent information.
What is the best course of action for us to pursue this?
What are the potential outcomes? At a minimum, we want the pharmacy to acknowledge their wrongdoing, and somehow be assured it will never happen again.
Thanks
Hi,
This occurred in Massachusetts.
My wife noticed on her packet of birth control pills that the pharmacy had placed her prescription label right on top of someone else's label, and had sold the pills to her. It wasn't until she was calling for a re-fill that she noticed the other prescription label. When she pealed back her prescription label, the other one was right underneath.
We are concerned that the pharmacy has done this with other peoples information and we believe it is a violation of HIPAA, as we can clearly see this other persons name, address prescription and other pertinent information.
What is the best course of action for us to pursue this?
What are the potential outcomes? At a minimum, we want the pharmacy to acknowledge their wrongdoing, and somehow be assured it will never happen again.
Thanks