What is the name of your state?What is the name of your state? Utah
I had my car 'fixed' at a local repair shop. The mechanic took 2 weeks to repair it because he had ordered the wrong part a couple times. Anyway, I called one day to see when my car would be done and they quoted me the cost of the repair to be $604. This seemed high to me but I was more concerned with just getting my car back. A few days later when it was done, I went to pick it up and the mechanic told me it would cost $870. I mentioned the phone conversation and he told me their must have been a mistake. So I paid him the 870. I got the car back and it leaked oil and wasnt put back together correctly(loose nuts, plastic cover not on right, oil leak, etc) so I took it back. I am now very dissatisfied with this company and would like to get some money back for overcharging me and doing a sloppy job. Now that they have my money they treat me horribly. What I would like to know is if the quote over the phone was binding in any way and how to deal with a shady company like this.
ps.. after taking it there I was told they were a bad company
Thanks for any help
-Andy
I had my car 'fixed' at a local repair shop. The mechanic took 2 weeks to repair it because he had ordered the wrong part a couple times. Anyway, I called one day to see when my car would be done and they quoted me the cost of the repair to be $604. This seemed high to me but I was more concerned with just getting my car back. A few days later when it was done, I went to pick it up and the mechanic told me it would cost $870. I mentioned the phone conversation and he told me their must have been a mistake. So I paid him the 870. I got the car back and it leaked oil and wasnt put back together correctly(loose nuts, plastic cover not on right, oil leak, etc) so I took it back. I am now very dissatisfied with this company and would like to get some money back for overcharging me and doing a sloppy job. Now that they have my money they treat me horribly. What I would like to know is if the quote over the phone was binding in any way and how to deal with a shady company like this.
ps.. after taking it there I was told they were a bad company
Thanks for any help
-Andy