What is the name of your state? Arizona
Hello, I would really appreciate your help. My brother and his family live in a foreign country. They came to visit us for my wedding in June 05 and travelled with Delta. The airline lost one of his bags: all the necessities for him, wife and small child. We filed the claim in the required time for $2700 property loss: their processing time was supposed to be 10 weeks. I called them 3 months ago, after the 10 weeks had passed and they had lost the documents. I refaxed them. It has now been another 12 weeks since resending the docs, still no word on the claim.
Their claim specialists have been rude, they do not return calls, noone answers their phones. My brother is constantly bugging me to check on this claim, and at this point, I believe, they will not pay on the claim. Please, advise, if I can file a suit on his behalf against Delta? Is small claims court suitable? Any risks? Delta had bankrupted but continue operations.
Thank you very very much for your advice.
Kind Regards.
Maggie
Hello, I would really appreciate your help. My brother and his family live in a foreign country. They came to visit us for my wedding in June 05 and travelled with Delta. The airline lost one of his bags: all the necessities for him, wife and small child. We filed the claim in the required time for $2700 property loss: their processing time was supposed to be 10 weeks. I called them 3 months ago, after the 10 weeks had passed and they had lost the documents. I refaxed them. It has now been another 12 weeks since resending the docs, still no word on the claim.
Their claim specialists have been rude, they do not return calls, noone answers their phones. My brother is constantly bugging me to check on this claim, and at this point, I believe, they will not pay on the claim. Please, advise, if I can file a suit on his behalf against Delta? Is small claims court suitable? Any risks? Delta had bankrupted but continue operations.
Thank you very very much for your advice.
Kind Regards.
Maggie