What is the name of your state?I'm looking for advice on how to proceed with a situation that occurred with our Aupair while on a 3 day bus tour from Boston to Montréal last week.
To make a very long story short, 4 young ladies from Brazil went on a bus tour of Boston & Canada, unaware that the entire bus was occupied by and guided by Chinese speaking tourists. The 4 ladies speak Portuguese and are learning English as part of a cultural exchange program. They had a miserable time since the entire tour was conducted in Chinese. On the ride home, a collection is taken by the Guide as a tip for the Driver. The 4 women refuse to tip since they were extremely disappointed with the tour. The Driver and Guide stop the bus on the side of the road in NY state and tell the women to get off the bus. The Driver begins to remove their bags from below the bus and tells them that they will be left there if they do not pay the tip. 2 hours of arguing on the side of the road and the women finally break down in fear of being stranded in a foreign country, in the middle of nowhere, and surrender the $15 tip.
Our Aupair is extremely upset, as are her friends. It gets me angry to no end to know that people would threaten the safety of others over a $15 tip.
This is what our Aupair and her friends from Brazil will forever remember about the USA; Highway Robbery.
CAN THE TOUR PEOPLE GET AWAY WITH THIS?
We live in NJ. This took place on the NY State Thruway outside of Niagara Falls. I have contact info for the tour company and bus company and the Guide's name. I would REALLY appreciate any advice on how I should proceed.
Thanks in advance!
John
To make a very long story short, 4 young ladies from Brazil went on a bus tour of Boston & Canada, unaware that the entire bus was occupied by and guided by Chinese speaking tourists. The 4 ladies speak Portuguese and are learning English as part of a cultural exchange program. They had a miserable time since the entire tour was conducted in Chinese. On the ride home, a collection is taken by the Guide as a tip for the Driver. The 4 women refuse to tip since they were extremely disappointed with the tour. The Driver and Guide stop the bus on the side of the road in NY state and tell the women to get off the bus. The Driver begins to remove their bags from below the bus and tells them that they will be left there if they do not pay the tip. 2 hours of arguing on the side of the road and the women finally break down in fear of being stranded in a foreign country, in the middle of nowhere, and surrender the $15 tip.
Our Aupair is extremely upset, as are her friends. It gets me angry to no end to know that people would threaten the safety of others over a $15 tip.
This is what our Aupair and her friends from Brazil will forever remember about the USA; Highway Robbery.
CAN THE TOUR PEOPLE GET AWAY WITH THIS?
We live in NJ. This took place on the NY State Thruway outside of Niagara Falls. I have contact info for the tour company and bus company and the Guide's name. I would REALLY appreciate any advice on how I should proceed.
Thanks in advance!
John