What is the name of your state? California.
Water entered inside a bedroom wall of my residence through a 1" diameter conduit surrounding the incoming telephone cable. My telephone company (SBC/AT&T) does not dispute that its conduit was, in fact, the pathway for water entering my home. But its claims people tell me that, unless I can prove that an SBC/AT&T facility --- like and underground vault or junction box --- was the source of the water, then they are not responsitble for the resulting damage. I cannot prove where the source of the water is.
Notwithstanding, since their conduit was undeniably the pathway for the water (ie. if not for it, my property would not have been damaged), should they be responsible for repairing the water damage? (Total repair cost was about $3700.)
Water entered inside a bedroom wall of my residence through a 1" diameter conduit surrounding the incoming telephone cable. My telephone company (SBC/AT&T) does not dispute that its conduit was, in fact, the pathway for water entering my home. But its claims people tell me that, unless I can prove that an SBC/AT&T facility --- like and underground vault or junction box --- was the source of the water, then they are not responsitble for the resulting damage. I cannot prove where the source of the water is.
Notwithstanding, since their conduit was undeniably the pathway for the water (ie. if not for it, my property would not have been damaged), should they be responsible for repairing the water damage? (Total repair cost was about $3700.)