S
SAGE
Guest
I'm not really sure where in the realm of law my complaint falls, but I'll put it here for now....
About a month ago, I was having troubles with my car. I took it to my local mechanic and was told that the problem was a bad fuel pump. The new pump was ordered and installed and I paid over $430. Thinking that everything was fine and dandy I went about my weekly business as usual. One evening while driving home from school, my car died. I was four miles from the nearest town and I had to walk in the bitter cold to the town and call family members to give me a ride home. The next day I called the shop where I had taken my car and I told the guy that my car had left me stranded. The car was taken back to the shop and it's been there ever since. I call every week to find out what's going on and I never get a satisfactory answer. It's been there three weeks this time and I called today and I was told that they are having trouble getting the part and it was supposedly on back order. I feel that since they already got their money from the first time they installed the pump, they now are taking their sweet time getting to my car. In the meantime, I had to borrow a truck from my dad to get to and from work. I asked for a loaner car from the shop but was refused. More excuses. There has been alot of bad weather and snow where I live and the truck I am forced to drive is a rear-wheel drive, it has no handling and is terrible on gas. I fear that I will slide into a ditch driving this thing. Not to mention that I have to listen to my dad bitch about me borrowing the truck. I'm sick and tired of waiting, but I don't want to take my car somewhere else because I would have to spend more money. I would have to have it towed to a new place and I would have to pay for the new fuel pump. The current shop will have to replace the pump for free. Also, I live in a small town, and this is the only shop in town. I really have no choice.
My question....Is there anything legally that I can do to compensate for this poor service and the headaches that I'm going through to get this seemingly simple repair finished.
Thanks.
About a month ago, I was having troubles with my car. I took it to my local mechanic and was told that the problem was a bad fuel pump. The new pump was ordered and installed and I paid over $430. Thinking that everything was fine and dandy I went about my weekly business as usual. One evening while driving home from school, my car died. I was four miles from the nearest town and I had to walk in the bitter cold to the town and call family members to give me a ride home. The next day I called the shop where I had taken my car and I told the guy that my car had left me stranded. The car was taken back to the shop and it's been there ever since. I call every week to find out what's going on and I never get a satisfactory answer. It's been there three weeks this time and I called today and I was told that they are having trouble getting the part and it was supposedly on back order. I feel that since they already got their money from the first time they installed the pump, they now are taking their sweet time getting to my car. In the meantime, I had to borrow a truck from my dad to get to and from work. I asked for a loaner car from the shop but was refused. More excuses. There has been alot of bad weather and snow where I live and the truck I am forced to drive is a rear-wheel drive, it has no handling and is terrible on gas. I fear that I will slide into a ditch driving this thing. Not to mention that I have to listen to my dad bitch about me borrowing the truck. I'm sick and tired of waiting, but I don't want to take my car somewhere else because I would have to spend more money. I would have to have it towed to a new place and I would have to pay for the new fuel pump. The current shop will have to replace the pump for free. Also, I live in a small town, and this is the only shop in town. I really have no choice.
My question....Is there anything legally that I can do to compensate for this poor service and the headaches that I'm going through to get this seemingly simple repair finished.
Thanks.