What is the name of your state? North Carolina
I am building a home, the builder offers 1.8% of the purchase price towards closing costs if you go with a preferred lender. I called the corp office to get a few lenders so that I could shop for the best deal (after my sales agent only gave me 1 lender to go with), I was told BOA was on the list. They told me "Sun America, Bank Of America, First Horizons".
I called my BOA rep that I have worked with for years, got approved and locked in a great rate. I was then told by my builder sales agent that I had to use their contact only at the preferred lender, I was not told this by their corporate office.
Can they hold me to using a preferred agent with the preferred lender? I have tried to get their program in writing several times and was always told to contact my sales agent. When emailing my sales agent for a "list of preferred lenders and program details" I was just emailed a 2nd lender (he only gave us one option the first time we asked for who we could work with).
Please help! Let me know if you need any other details. I am building in Union County North Carolina.
Thanks!
Bryan
I am building a home, the builder offers 1.8% of the purchase price towards closing costs if you go with a preferred lender. I called the corp office to get a few lenders so that I could shop for the best deal (after my sales agent only gave me 1 lender to go with), I was told BOA was on the list. They told me "Sun America, Bank Of America, First Horizons".
I called my BOA rep that I have worked with for years, got approved and locked in a great rate. I was then told by my builder sales agent that I had to use their contact only at the preferred lender, I was not told this by their corporate office.
Can they hold me to using a preferred agent with the preferred lender? I have tried to get their program in writing several times and was always told to contact my sales agent. When emailing my sales agent for a "list of preferred lenders and program details" I was just emailed a 2nd lender (he only gave us one option the first time we asked for who we could work with).
Please help! Let me know if you need any other details. I am building in Union County North Carolina.
Thanks!
Bryan