elektron22
Junior Member
What is the name of your state? Illinois. I am posting this for a friend at work. The workplace is a non-profit organinzation. My friend processes payments made to the organization by members. He is responsible for ensuring the payments are properly applied into a membership database. The work is fairly complex; he works weekends often to make sure he meets month-end account closing deadlines. He likes his work and has worked there for 7 years. He says he has always received good performance reviews and been praised for being a hard worker. He has been training a temp to help him. The temp has been working with my friend several months. According to my friend the temp has made numerous mistakes which my friend has had to rectify. In investigating the situation, their supervisor has come to the conclusion the mistakes were made by the temp because the temp could not understand what was explained to him due to a language problem on the part of my friend who speaks with a spanish accent. The supervisor wrote a memo to his boss and the Administration Manager demoting my friend because his language skills (diction) prevent him from training people to assist him and therefore my friend had to be moved out of this position. My friend states he was given no warning this would happen; he was not spoken to about trying to improve his English by suggesting he attend diction classes; he was just demoted. The temp is being placed in my friend's position. There is also a new person starting immediately to take the temp's position (I'm unclear what position the new person is actually filling and not sure if it matters). Is there a case? My friend does speak with a spanish accent. He states the temp he trained never took any notes on what he was being told. My friend was asked to write down 10 things the temp did wrong. He wrote them hurriedly because he was trying to do his regular work against a deadline and his says his written English wasn't good because he was rushed. That piece of paper was used against him in the demotion memo the supervisor wrote as proof of my friend's poor English. It seems like my friend was manipulated and trapped into his own un-doing.