What is the name of your state? New Jersey
Three days ago I had basic oil and filter change done at a large and respectable chain (not some shop down the street). They performd basic checkup and checked everything oil related as complete and in good condition. Today, the oil light came on and the engine started making bad sound. A couple of minutes later,the engine shut off; I left the car on the street and asked my mechanic to come over and take a look at what was wrong. From what he found-the oil pen ball (something that is underneath the engine where they empty out the old oil when performing change) was not even there- this is how all the oil leaked out. The engine seems to be completely dead and by what the mechanic said- probably beyond repair.
If this incident happened 10 minutes earlier, I would have been on a highway,driving 65+ miles per hour and probably in a great danger since brakes did not work properly after the engine shut off.
I am having the car towed to the service where they did the change in morning (it was too late today), but any advice of all legal rights and anything i should be aware of is welcome.
Thank you
Three days ago I had basic oil and filter change done at a large and respectable chain (not some shop down the street). They performd basic checkup and checked everything oil related as complete and in good condition. Today, the oil light came on and the engine started making bad sound. A couple of minutes later,the engine shut off; I left the car on the street and asked my mechanic to come over and take a look at what was wrong. From what he found-the oil pen ball (something that is underneath the engine where they empty out the old oil when performing change) was not even there- this is how all the oil leaked out. The engine seems to be completely dead and by what the mechanic said- probably beyond repair.
If this incident happened 10 minutes earlier, I would have been on a highway,driving 65+ miles per hour and probably in a great danger since brakes did not work properly after the engine shut off.
I am having the car towed to the service where they did the change in morning (it was too late today), but any advice of all legal rights and anything i should be aware of is welcome.
Thank you