What is the name of your state? Virginia Beach, Virginia My house is only three years old and the brick face is already falling away from the house. After exposing the footer, it was noticed that the brick mason laid the brick on a pile of busted up concrete blocks and earth. Also, there were no brick ties used to fasten the brick to the frame of the house. As a result, the falling wall is pulling the upstairs windows from their frame. So far the windows have been pulled out approx one inch. I have been trying to get rthe builder to fix this problem for two years, but the builder has done very little to remedy this issue. I need to know the best course of action to get the builder to make the necesary repairs.