TINKERBLAUM
Junior Member
My state is Virginia.
I filled a long-term disability claim with Aetna on February 4, 2007. I was told by Aetna that there is a 45 day review period at which time the claim will be decided upon. However, Aetna is showing a pattern of getting close to that stated 45 day deadline and then asking for additional documentation whereupon they state that the 45 day review period begins again.
I have been cooperative with their demands for documentation at each occasion. They have extended the original 45 day review period twice (135 days), each time asking for materials which they could have had at the very start.
My question is how long can they keep getting near the end of the 45 day review period and then extend it for another 45 days? Is there some regulatory requirement to (for lack of better words) put up or shut up?
TINKERBLAUMWhat is the name of your state?
I filled a long-term disability claim with Aetna on February 4, 2007. I was told by Aetna that there is a 45 day review period at which time the claim will be decided upon. However, Aetna is showing a pattern of getting close to that stated 45 day deadline and then asking for additional documentation whereupon they state that the 45 day review period begins again.
I have been cooperative with their demands for documentation at each occasion. They have extended the original 45 day review period twice (135 days), each time asking for materials which they could have had at the very start.
My question is how long can they keep getting near the end of the 45 day review period and then extend it for another 45 days? Is there some regulatory requirement to (for lack of better words) put up or shut up?
TINKERBLAUMWhat is the name of your state?