Hello, I live in Colorado.
I enlisted the services of a Professional Care Provider Service for my Mother in May of 2007. They received my written authorization to make 1 weekly visit per week for 1 hour to start. Later, I did give them written authorization via e-mail to make the 1 hour weekly visits and every other week a maximum of 2 – 1 hour visits if need be.
There were ongoing critical problems with this business such as not purchasing groceries for my Mother and not disposing of spoiled foods in her refrigerator, which was the primary reason they were hired.
In July I began watching for an individual to use along with this agency and eventually replace them if they were more responsible. I found a great person in September. As it was also getting close to the time to tend to my Mother’s coal furnace this was the primary service this new person was hired to do as well as keep an eye on my Mother’s food supply.
I told the owner of the Professional Care Provider Service 9-19-07 that I had hired this other individual to tend to my Mother’s Coal furnace and heating needs. The following week of 9-24, I was charged for 3 visits all of which included them checking the furnace and also making false reports such as there is no coal and furnace not even ready to start. I knew differently because I had been to my Mother’s. The following week of 10-2, I was charged for 2 visits. When I got the September bill, I terminated this Care Provider’s services.
Am I liable legally for payment of the 2 unauthorized visits made the week of 9-24 especially considering the furnace was none of their concerns and the false reports?
Thank you,
Jean
I enlisted the services of a Professional Care Provider Service for my Mother in May of 2007. They received my written authorization to make 1 weekly visit per week for 1 hour to start. Later, I did give them written authorization via e-mail to make the 1 hour weekly visits and every other week a maximum of 2 – 1 hour visits if need be.
There were ongoing critical problems with this business such as not purchasing groceries for my Mother and not disposing of spoiled foods in her refrigerator, which was the primary reason they were hired.
In July I began watching for an individual to use along with this agency and eventually replace them if they were more responsible. I found a great person in September. As it was also getting close to the time to tend to my Mother’s coal furnace this was the primary service this new person was hired to do as well as keep an eye on my Mother’s food supply.
I told the owner of the Professional Care Provider Service 9-19-07 that I had hired this other individual to tend to my Mother’s Coal furnace and heating needs. The following week of 9-24, I was charged for 3 visits all of which included them checking the furnace and also making false reports such as there is no coal and furnace not even ready to start. I knew differently because I had been to my Mother’s. The following week of 10-2, I was charged for 2 visits. When I got the September bill, I terminated this Care Provider’s services.
Am I liable legally for payment of the 2 unauthorized visits made the week of 9-24 especially considering the furnace was none of their concerns and the false reports?
Thank you,
Jean