What is the name of your state? NY
My mother-in-law entered into a contract with a home improvement company that had a small outlet in the mall that she has her part-time job in. She entered into the contract in late july 2007 for the installation of some french doors, and a small deck added to the back of her house. The doors were supposed to be in around september 2007 with the installation shortly after that.
She did not hear from them, and when ever she called them they would never call back. She would go down to the little outlet store and get similiar results. She is an overly nice woman that never yells or seems to get mad. My wife, and I did not know of the problem until she called my wife crying a few weeks ago.
I called the numbers she had with no results, and their home office now looks abbandoned, and then we learned they no longer had the outlet in the mall, just as we planned to go to mall management.
Her mother has now contacted the attorney generals office, but we just found out that the outlet is back in the mall with a slightly different name, and the same guy working there.
My question, finally, is would I be able to go to the outlet, and demand my mother-in-law's money refunded, and maybe warn others that this place is not one to do business with??
What would my rights be--please??What is the name of your state?
My mother-in-law entered into a contract with a home improvement company that had a small outlet in the mall that she has her part-time job in. She entered into the contract in late july 2007 for the installation of some french doors, and a small deck added to the back of her house. The doors were supposed to be in around september 2007 with the installation shortly after that.
She did not hear from them, and when ever she called them they would never call back. She would go down to the little outlet store and get similiar results. She is an overly nice woman that never yells or seems to get mad. My wife, and I did not know of the problem until she called my wife crying a few weeks ago.
I called the numbers she had with no results, and their home office now looks abbandoned, and then we learned they no longer had the outlet in the mall, just as we planned to go to mall management.
Her mother has now contacted the attorney generals office, but we just found out that the outlet is back in the mall with a slightly different name, and the same guy working there.
My question, finally, is would I be able to go to the outlet, and demand my mother-in-law's money refunded, and maybe warn others that this place is not one to do business with??
What would my rights be--please??What is the name of your state?