What is the name of your state (only U.S. law)? PA, car bought in NY
We bought a 2003 VW Passat V6 at a used car dealer in Rochester, NY, on 8/8/07. The car had about 98K miles and was apparantly in very good shape. Since Passats have some reputation regarding timing belts, we specifically asked for that to be serviced before purchasing it, but the dealer consulted with their selected service shop who said this particular car had a metal timing chain and that did not need to be serviced. Since we were still a bit concerned, we purchased a 4-year extended warranty from Penn Warranty through this dealer that, we were assured, covered this part. The car was registered in PA where we live.
Just about a year later, on 8/15/08, the timing belt (not chain, as it turns out) broke at interstate speed with about 105K miles. The car was towed towed to the nearest repair shop in NY and a claim was filed on the warranty. The warranty company has said the claim (an over $4000 repair) is denied because the recommended service to the timing belt was not performed at 100K. The car is sitting in the shop, still, after 2 weeks. Do we have any recourse with the warranty company or the used car dealer or even VW?What is the name of your state (only U.S. law)?
We bought a 2003 VW Passat V6 at a used car dealer in Rochester, NY, on 8/8/07. The car had about 98K miles and was apparantly in very good shape. Since Passats have some reputation regarding timing belts, we specifically asked for that to be serviced before purchasing it, but the dealer consulted with their selected service shop who said this particular car had a metal timing chain and that did not need to be serviced. Since we were still a bit concerned, we purchased a 4-year extended warranty from Penn Warranty through this dealer that, we were assured, covered this part. The car was registered in PA where we live.
Just about a year later, on 8/15/08, the timing belt (not chain, as it turns out) broke at interstate speed with about 105K miles. The car was towed towed to the nearest repair shop in NY and a claim was filed on the warranty. The warranty company has said the claim (an over $4000 repair) is denied because the recommended service to the timing belt was not performed at 100K. The car is sitting in the shop, still, after 2 weeks. Do we have any recourse with the warranty company or the used car dealer or even VW?What is the name of your state (only U.S. law)?