What is the name of your state (only U.S. law)? CT
Hi,
We have a 12 yead old riding mower that needed repair work. My husband called a local garden sales and service shop about this. Soon after, the owner of the company came to oour home to pick the riding mower up to bring it back to his shop and take a look at it for us.
While he was here, we made it VERY clear to this person that we wanted to get an estimate of the repair cost PRIOR to any work being done. He agreed to our request.
That was last Friday. On Saturday morning we received a call from the owner. We were informed that the mower had been repaired and the cost would be $225 + tax.
My question: What, if anything can be done about this? He knew that the work performed was unauthorized since he did not have our prior consent. Nor had an estimate been given to us as requested.
The mower's original cost was $900 - 12 years ago. It simply is too old to be spending $225+ tax for a repair. We never would have authorized the work had we been informed of the cost.
Thank you for any and all replies...
Hi,
We have a 12 yead old riding mower that needed repair work. My husband called a local garden sales and service shop about this. Soon after, the owner of the company came to oour home to pick the riding mower up to bring it back to his shop and take a look at it for us.
While he was here, we made it VERY clear to this person that we wanted to get an estimate of the repair cost PRIOR to any work being done. He agreed to our request.
That was last Friday. On Saturday morning we received a call from the owner. We were informed that the mower had been repaired and the cost would be $225 + tax.
My question: What, if anything can be done about this? He knew that the work performed was unauthorized since he did not have our prior consent. Nor had an estimate been given to us as requested.
The mower's original cost was $900 - 12 years ago. It simply is too old to be spending $225+ tax for a repair. We never would have authorized the work had we been informed of the cost.
Thank you for any and all replies...