debbie0618
Junior Member
What is the name of your state (only U.S. law)? NJ
I had hinged clasp put on my engagement ring and wedding band by a local reputable jeweler. It was one clasp that joined them together making it like one ring. One week to the day, it came open by itself and I lost it (both rings). The company the jeweler got the clasp from warrants the clasp for 5 years to be free from defects or failure in performance. I did not have time to put a separate rider for the ring on my homeowners, it had only been one week!
So far I have contacted the local police where I lost the ring and I contacted the jeweler who did the work. He said he has never heard of that happening before and he would contact the company (Superfit) who makes the hinge on Monday when they open again. My question is who is responsible for this, anyone??? Or am I just out of luck? What recourse do I have if no one claims responsibility?
I had hinged clasp put on my engagement ring and wedding band by a local reputable jeweler. It was one clasp that joined them together making it like one ring. One week to the day, it came open by itself and I lost it (both rings). The company the jeweler got the clasp from warrants the clasp for 5 years to be free from defects or failure in performance. I did not have time to put a separate rider for the ring on my homeowners, it had only been one week!
So far I have contacted the local police where I lost the ring and I contacted the jeweler who did the work. He said he has never heard of that happening before and he would contact the company (Superfit) who makes the hinge on Monday when they open again. My question is who is responsible for this, anyone??? Or am I just out of luck? What recourse do I have if no one claims responsibility?