What is the name of your state (only U.S. law)? Indiana
Hi guys, I purchased a used vechile last year and bought the warranty with it. I had all the oil changes performed at a mechanic shop. Now the transmission is going out and needs to be rebuilt. The warranty company is request all the oil change receipt. The garage does not keep computer info, it's all paper and they only keep about 6 months and then trash them. I was able to come up with 6 of the 7 receipts but the one from this last April was done with cash and I can not trace it back. The warranty company will not process the claim with it having all 7 receipts.
What do I do, this is dumb, the engine oil does not even have anything to do with the transmission.
Hi guys, I purchased a used vechile last year and bought the warranty with it. I had all the oil changes performed at a mechanic shop. Now the transmission is going out and needs to be rebuilt. The warranty company is request all the oil change receipt. The garage does not keep computer info, it's all paper and they only keep about 6 months and then trash them. I was able to come up with 6 of the 7 receipts but the one from this last April was done with cash and I can not trace it back. The warranty company will not process the claim with it having all 7 receipts.
What do I do, this is dumb, the engine oil does not even have anything to do with the transmission.