skaterizme
Junior Member
What is the name of your state:NJ
I have a question regarding an auto dealership keeping a customer's trade-in vehicle after deciding not to include it in the contract for the second vehicle. The customer filed a complaint against the dealership because she found out 30 days later that her vehicle was not used as a trade-in. Today, she went to the dealership to pick up the vehicle, they asked her to sign a release form, relinquishing her rights to continue with her formal complaint. Does the dealership have to right to do this and keep the vehicle - which belongs to the bank/lienholder?
I have a question regarding an auto dealership keeping a customer's trade-in vehicle after deciding not to include it in the contract for the second vehicle. The customer filed a complaint against the dealership because she found out 30 days later that her vehicle was not used as a trade-in. Today, she went to the dealership to pick up the vehicle, they asked her to sign a release form, relinquishing her rights to continue with her formal complaint. Does the dealership have to right to do this and keep the vehicle - which belongs to the bank/lienholder?