What is the name of your state (only U.S. law)? VA
I purchased a brand new vehicle on 7/18/2010 which included 2 cars that I traded in. I signed all the pertinent paperwork and I thought everything was fine. But by the mid part of this month i realized that i had not yet received a statement from the finance company as it is supposed to be due on 9/05. So I called the dealership to make them aware of the situation and gave me the contact number for the finance company. The finance company has no record of me or the loan. Since then I have been calling the dealership trying to gather information in regard to the financing.. to no avail ( basically getting the run around). I contacted both of the lenders on the 2 vehicles I traded off and verified that they were both paid off on 7/22. Now, my 2 cars I traded in are paid off.. but I have a new car that I have been driving for over a month now and I can't get anyone to tell me who I should direct my payments to or if I am even financed at all.. What can I do at this point to resolve this and protect myself from legal action in the future?
I purchased a brand new vehicle on 7/18/2010 which included 2 cars that I traded in. I signed all the pertinent paperwork and I thought everything was fine. But by the mid part of this month i realized that i had not yet received a statement from the finance company as it is supposed to be due on 9/05. So I called the dealership to make them aware of the situation and gave me the contact number for the finance company. The finance company has no record of me or the loan. Since then I have been calling the dealership trying to gather information in regard to the financing.. to no avail ( basically getting the run around). I contacted both of the lenders on the 2 vehicles I traded off and verified that they were both paid off on 7/22. Now, my 2 cars I traded in are paid off.. but I have a new car that I have been driving for over a month now and I can't get anyone to tell me who I should direct my payments to or if I am even financed at all.. What can I do at this point to resolve this and protect myself from legal action in the future?